Claims Relationship Manager at Elders Insurance, focusing on relationship management and claims strategy. Collaborating with stakeholders to resolve claims disputes and enhance service delivery.
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Hybrid Insurance Account Manager
Posted 26 minutes ago
About the role
- Insurance Account Manager responsible for handling customer inquiries and managing client relationships at Malone Agency. Focused on policy updates, service, and client acquisition.
Responsibilities
- Provide service to existing clients related to updating policies
- Answer customer calls and correspondence regarding new or existing insurance policies
- Work with new clients to finalize and bind new coverage
- Confer with customers to provide detailed information about products and services
- Resolve product or service issues
- Maintain records of customer interactions and transactions
- Collaborate with team members and mentor staff
Requirements
- Hold the insurance license required by your state
- Minimum of two years of insurance account management experience
- Bachelor’s Degree or comparable work experience
- Strong knowledge of insurance products and usages
- Demonstrate strong customer focus and excellent phone manner
- Strong written and verbal communication skills
- Excellent math and reading skills
- Attention to detail, organization, multi-tasking, and follow-up skills
- Technology and computer proficiency including agency management systems
Benefits
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Job title
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Experience level
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Degree requirement
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