Hybrid Account Representative

at Four Inc.

• Job title: Account Representative
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $60,000 - $85,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Herndon, United States

About the role

• HCL Account Representative supporting federal IT sales in Public Sector. Collaborating with stakeholders to drive software opportunities across public sector agencies.

Responsibilities

• Create and execute sales activities to support experienced sales managers in achieving revenue goals
• Use demand generation and prospecting tools to identify opportunities within your assigned territory
• Develop and maintain strong relationships with customers, business partners, and software manufacturers
• Provide operational account management support, including responding to RFQs, coordinating proposals, and processing orders
• Manage and accurately forecast a pipeline of sales opportunities
• Leverage knowledge of federal procurement processes to align opportunities with customer budgets, timelines, and requirements
• Generate new business through cold and warm calling, networking, and partner collaboration
• Coordinate with internal teams to ensure timely and successful delivery of customer solutions
• Foster trust and credibility with clients by aligning solutions with their unique objectives and challenges, collaborating with vendors and OEM partners to position HCL solutions effectively
• Maintain accurate and up-to-date records in the CRM system
• Track and report on key metrics including activity volume, pipeline creation, scheduled meetings, and conversions
• Continuously develop market knowledge and stay informed on federal IT trends, budgets, and compliance considerations
• Represent Four Inc. in a professional, mission-focused manner during calls, emails, and meetings
• Other duties as assigned

Requirements

• Bachelor's degree in Business, Marketing, Communication, or a related field, or equivalent experience
• 3+ years of experience in public sector sales, business development, or account management
• Track record of outbound prospecting and pipeline generation; prior experience generating pipeline and supporting full sales cycles
• Prior experience selling or supporting HCL or enterprise software products preferred
• Knowledge of federal procurement methods (e.g., GWACs, BPAs, SEWP, GSA Schedules)
• Knowledge of federal compliance requirements (e.g., FedRAMP, FISMA, CMMC)
• Strong time management and ability to prioritize competing demands
• Ability to work independently and take initiative
• Strong written and verbal communication skills, including excellent presentation skills and persuasive abilities
• Excellent interpersonal and relationship management abilities
• A proactive, self-motivated mindset with a strong desire to continuously learn and grow
• A passion for customer experience and public sector innovation, and for solving problems through technology
• Knowledge of the technology sales lifecycle and a track record of driving client outcomes
• Demonstrated ability to understand customer needs and align technology solutions accordingly
• Familiarity with major federal civilian agencies and their missions
• Knowledge of tools such as ZoomInfo, LinkedIn Sales Navigator, GovWin, or similar
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM tools (e.g. Sugar, Salesforce, Hubspot)
• Comfortable with digital collaboration tools (e.g., Teams, SharePoint, Zoom)
• Ability to gain clearance preferred.

Benefits

• Competitive pay and benefits (medical, dental, vision, 401k with match, company-paid life/short-term disability, long-term disability insurance, paid time off, all federal holidays off, etc.)
• Great company culture and perks (regular office happy hours, peer-to-peer recognition program, free building gym access, hybrid work environment, etc.)
• Collaborative team with room for professional development at a growing company.