Trading Operations Analyst responsible for managing daily reconciliations and settlements of transactions at Kora. Collaborating with banking partners and ensuring payment accuracy.
About the role
- Department Head Operations overseeing debt collection teams at a hybrid location in Germany. Driving efficiency, quality, and continuous improvement in processes and team development.
Responsibilities
- Overall responsibility for the operational debt collection area, overseeing multiple teams and team leaders
- Ensuring efficient, quality- and results-oriented day-to-day operations
- Leading, coaching and developing subordinate managers and employees
- Continuous optimization of processes, structures and systems (including digitization/automation)
- KPI management, reporting and deriving actions to improve performance
- Close collaboration with executive management and interface management with internal departments and external partners
Requirements
- Several years of leadership experience in debt collection/receivables management or a comparable service-oriented environment
- Excellent knowledge of operational control, process management and KPI governance
- Strong analytical and conceptual skills, decisiveness and a hands-on approach to implementation
- Confident communicator at all levels, with a professional demeanor and strong customer/service orientation
- Proficient in MS Office and, ideally, familiar with common debt collection/ERP systems
Benefits
- Responsible leadership position with direct reporting to executive management
- Scope for shaping the role, short decision-making paths and an open corporate culture
- Active involvement in further developing processes and structures
- Attractive compensation package (approx. €80,000 p.a. plus bonus arrangement; final amount by agreement)
- Modern working environment, flexible working hours and the option for mobile/remote work
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Operations System Coordinator responsible for systems work ensuring smooth operations at P&G's Skelmersdale Distribution Centre. Collaborating across departments and executing standards for operational excellence.
Operations Performance Manager at Linaker supporting critical operational initiatives and driving performance improvements. Focusing on rapid diagnosis, intervention, and transformation in challenging client environments.
Gerente Administrativo de Operaciones de Planta leading operational efficiency and compliance in food manufacturing plant. Ensuring optimal performance and training teams for productivity.
Claims Operations Associate at OpenPayd managing client claims and ensuring compliance in a hybrid setup. Contributing to portfolio management and effective client communication.
Operations Assistant managing travel logistics, meetings, and purchasing at Guidehouse. Work includes oversight of Branch operations and liaising with the NIH team.
Sales Operations Executive central to supporting brokers and internal teams for SmartestEnergy. Building relationships and enhancing processes for operational efficiency in the Worthing office.
Operations Analyst contributing to high - impact initiatives at GitGuardian. Collaborating cross - functionally to drive strategic projects and enhance customer experiences in cybersecurity.
Director of Process Management at GSK overseeing processes in Development Operations. Leading clinical process design and ensuring compliance while driving innovation across teams.
Director for SunAdvantage Operations in leading group benefits administration for Sun Life, ensuring operational performance and client satisfaction through strategy execution and team leadership.