Customer Success Representative at Reconomy providing operational support for international clients. Collaborating with internal teams and monitoring supplier performance in a hybrid work environment.
About the role
- CRM Specialist at Voi Technology maximizing customer value through technical expertise in Braze. Collaborating with various teams to enhance the CRM infrastructure for long-term growth.
Responsibilities
- Maximise customer value by strengthening lifecycle, upsell and partner-ad capabilities in Braze
- Help build and maintain the technical foundation of our CRM ecosystem
- Enhance and maintain Braze infrastructure such as templates, content blocks, components, events, segments and reusable logic
- Design automations and workflows that reduce manual execution and improve scalability
- Build complex lifecycle, upsell and partner-ad journeys through Braze and other platforms
- Translate business requirements into clear triggers, eligibility rules and personalised message logic
- Support partner campaigns by configuring templates, segmentation and tracking across email, push and in-app
- Collaborate with Product, Tech, Data and commercial teams on event design, data flows and CRM-related system updates
- Ensure high operational quality through QA, documentation, governance standards and structured experimentation
Requirements
- 3 or more years of hands-on experience in CRM, lifecycle or marketing automation
- Advanced experience working in Braze or similar customer engagement platforms
- Strong understanding of CRM data structures including events, user attributes and triggers
- Ability to understand technical documentation, APIs and integrations supporting CRM workflows
- Comfort working with JSON, HTML, Liquid and data schemas without needing to code
- Experience improving workflows, introducing automation and increasing platform efficiency
- Strong problem-solving skills and the ability to collaborate across technical and non-technical teams
Benefits
- Join the #1 micromobility company in Europe and one of the fastest growing scaleups
- Get “skin in the game” through our employee options program
- Work from our dog-friendly office in Stockholm
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Success Manager ensuring clients maximize DexoryView value and onboard successfully across UK and Europe. Develop strong relationships and provide training to key stakeholders while monitoring account health.
Customer Success Manager at an EdTech SaaS company managing customer renewals and support. Collaborating with leadership to drive engagement and retention in New York.
VP of Customer Success leading a region's CSM team to enhance customer engagement and retention. Focusing on talent development and operational efficiency within the Mastercard framework.
Head of Customer Success leading customer onboarding and retention at Fairing, a marketing attribution platform. Defining modern customer success functions leveraging AI and analytics.
Team Lead CRM responsible for strategic and operational management of customer relationship management at BLUME2000. Leading a team and developing innovative campaigns for customer loyalty.
Director of Transportation Customer Success at Cardinal Health overseeing logistics operations and customer satisfaction. Leading a global team responsible for optimizing deliveries and managing transport systems.
Customer Engagement Specialist at LexisNexis engaging with customers to drive adoption and support retention. Collaborating with teams to influence product value propositions for legal tech solutions.
Customer Success Manager ensuring successful customer adoption of software and services at Rockwell Automation in Singapore. Collaborating with teams to maximize customer satisfaction and retention.
Customer Success Manager driving software adoption and customer value for Rockwell Automation. Helping high - value strategic customers achieve measurable outcomes from software and services in Australia.