Dispensing Optician Manager at Specsavers in Walsall working with a team to ensure excellent patient experiences. Overseeing enhanced optical services and delivering customer care excellence.
About the role
- Rider Experience Manager enhancing service design for Voi’s micromobility operations. Developing tools and processes for performance optimization and market growth across multiple regions.
Responsibilities
- As Rider Experience Manager you will report to the Head of Rider Experience and work continuously to drive improvements to the service design of Voi’s rider experience.
- Develop and drive continuous improvement of tools, metrics, dashboards and processes to accurately monitor and represent the end-to-end rider experience across markets.
- Analyse data, synthesise insights and build business cases to understand performance gaps, risks, and the impact and prioritisation of improvement opportunities.
- Build frameworks, benchmarks and guidelines and present actionable insights to advise and enable regional directors, country managers and local teams.
- Provide R&D teams with synthesised insights, hypotheses and recommendations based on cross-market patterns, rider pain points and performance data.
- Support new product rollout, implementation and adaptation across markets.
- Contribute service design, rider experience and product optimisation expertise in tender and permit-related processes.
Requirements
- A Bachelor's degrees within finance, economics, engineering or another related field
- 2+ years experience from operations, user experience and/or product optimisation
- Experience contributing to complex, multi-stakeholder performance improvement projects
- Hands-on experience of business modelling and data analysis
- Strong data analytics proficiency including ability to independently manage large data sets and provide strategic insights to key stakeholders
- Ability to build strong relationships, communicate effectively and manage key stakeholders
- Ability to support multiple projects simultaneously
Benefits
- Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups.
- Get “skin in the game” through our employee options program, and have a direct impact on Voi’s rider experience across all markets.
- Collaborate with inspiring, motivated, and fun colleagues towards a common goal.
- Unlimited free Voi rides.
- Join the micromobility revolution and help create sustainable cities made for living - free from noise and pollution.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Assistant Store Manager at Specsavers overseeing store operations and leading a dedicated team in providing eye and hear care solutions. Focused on supporting team growth and community engagement.
Maintenance Manager ensuring mechanical solutions and workforce direction at aluminum manufacturing plant. Coordinating operations and maintaining a safe work environment in Muscle Shoals, Alabama.
Bid Manager in charge of coordinating technical and economic offers for ARQUUS. Collaborating across departments to ensure competitive responses for defense contracts.
Demand Planning Manager overseeing demand planning for the Made - to - Order Communications business in Stryker. Collaborating with cross - functional leaders to support new product launches and long - term business planning.
Manager, Strategy guiding strategic decision - making for Stryker. Act as a strategic advisor analyzing data for long - term objectives.
Shift Manager I overseeing restaurant operations at Grand Rapids Airport. Assisting in executing QSR or similar restaurant management operations, ensuring high operational standards.
Manager I responsible for executing QSR operations at HMSHost. Supervise associates, ensure compliance, and manage daily tasks.
Manage operations of a complex QSR or Casual Dine restaurant at Dulles International. Ensure high operational and financial standards while leading and developing restaurant staff.
Manager I at HMSHost assisting Branch management in executing restaurant operations. Ensuring high operational standards and supervising day - to - day activities of restaurant associates.