Service Desk Analyst ensuring efficient technical support delivery at Ki's agile team. Log and resolve service requests while focusing on user satisfaction and team collaboration.
About the role
- Training Analyst ensuring compliance in aviation training processes for GOL Linhas Aéreas. Managing regulatory aspects while supporting operational education initiatives.
Responsibilities
- Planejar, validar e reportar informações referentes ao processo de treinamentos obrigatórios, regulatórios e internos;
- Aprovar e consolidar cronogramas;
- Assegurar conformidade ANAC/IOSA e responder auditorias, garantindo integridade das informações em sistemas e BI;
- Garantir o desenvolvimento dos processos de planejamento, execução e controle de qualificação e treinamento;
- Organizar o processo de controle retenção dos registros inerentes aos treinamentos realizados;
- Analisar os indicadores de planejamento e habilitações;
- Acompanhar o atendimento ao aluno.
Requirements
- Ensino Superior Completo;
- Conhecimentos em Gestão de Treinamentos e BI;
- Regulamentos Nacionais e Internacionais aplicáveis;
- Pacote Office;
- Idiomas: Inglês intermediário ou avançado.
Benefits
- Plano de saúde;
- Plano odontológico;
- Seguro de vida em grupo;
- Vale-refeição;
- Vale-alimentação;
- Vale-transporte;
- Gympass ou Totalpass;
- Clube de parcerias com centenas de empresas conveniadas;
- Day off de aniversário;
- PLR.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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