Application Engineer responsible for installing and configuring Ascom Healthcare solutions. Collaborating within a cross - functional team to enhance healthcare workflows.
About the role
- Senior Infrastructure Engineer at Vodafone with hands-on experience in Entra ID, Active Directory, and IT Infrastructure operations. Supporting global services and improving service availability and reliability.
Responsibilities
- Provide L2/L3 technical escalation for Office IT operations, ensuring efficient support for Global Active Directory, Entra ID, Entra Connect, Office 365, and licence assignment.
- Handle complex operational issues with independent judgement and deep technical expertise.
- Conduct performance analysis, capacity planning, and configuration management for servers.
- Ensure end-to-end ownership of supported services, including service availability, SLA adherence, and mentoring L1 support teams.
- Manage platform backend servers, daily health checks, and resolution of system issues.
- Resolve trouble tickets within SLA and ensure timely delivery of project tasks.
- Produce regular operational reports such as backlog and scorecards.
- Contribute to customer satisfaction through reliable service delivery and continuous service improvements.
- Ensure compliance with operational processes and assess operational impact for future projects.
- Complete at least 90% of service improvement initiatives and evaluate 100% of service-related changes ahead of CAB meetings.
- Close problem cases with root-cause and preventive actions within KPIs.
Requirements
- Experienced professional with 4+ years of hands-on expertise in Entra ID.
- Skilled in Conditional Access Policies, MFA, Windows Hello for Business, and Temporary Access Pass.
- Strong grounding in Active Directory and Entra Connect.
- Experienced in migration tasks related to Entra ID.
- Proficient in Entra ID integrations and O365 administration.
- Knowledgeable in identity lifecycle management and security principles.
- Familiar with ITIL modules or Agile methodologies (preferred).
- Collaborative, analytical, and capable of handling complex technical scenarios independently.
Benefits
- Opportunity to work with advanced identity, directory, and cloud-based technologies.
- Exposure to global infrastructure environments and cross-functional collaboration.
- Growth in technical leadership through mentoring and guiding support teams.
- Experience in complex operational ecosystems involving high availability systems.
- Involvement in continuous improvement initiatives and strategic service enhancements.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Infrastructure Engineer transforming Cambio's infrastructure into a modern hybrid platform. Join a hands - on technical role with significant impact and growth opportunities at Cambio.
Infrastructure Engineer managing Azure subscriptions and resources at Capgemini Engineering. Supporting a mature and complex infrastructure with Azure admin expertise required.
Director - level leader at Adobe guiding Compute and Storage Infrastructure Engineering teams. Focus on cloud services, team performance, and transformation to cloud service provider.
Cloud Infrastructure Engineer focusing on technology change, system processes and infrastructure at a financial technology company. Leading efforts to improve cloud technologies and operational efficiencies.
Infrastructure Engineer responsible for managing AWS Cloud Infrastructure at Aircall, an AI - powered customer communications platform. Focus on collaboration and driving initiatives across teams.
Infrastructure Engineer managing AWS Cloud Infrastructure at Aircall. Collaborating on projects and mentoring junior engineers in a fast - paced environment.
Infrastructure Specialist supporting complex infrastructure issues and optimizing CI/CD in AWS environments. Leading incident resolution and enhancing system performance for enterprise clients.
Network Infrastructure Engineer at Booz Allen designing and implementing DoD enterprise networks, supporting voice, data, and security systems. Collaborating with teams to develop technical solutions and manage network architecture.
Infrastructure Architect at Philips driving healthcare sales strategy through technical expertise and customer collaboration in northern New Jersey & NYC. Ensuring effective implementation of monitoring solutions and business goals.