Platform Support Manager overseeing L1 support team performance and stakeholder collaboration. Driving continuous improvement and operational excellence in platform support processes.
About the role
- Product Manager role in a growing telecommunications IT company coordinating and defining product roadmaps. Involves product development, customer interaction, and agile team collaboration.
Responsibilities
- Coordination of our product and portfolio roadmap
- Prioritization of product portfolio development together with project and service management
- Preparation and delivery of presentations and demos to customers
- Clarification of customer and market requirements for handover to IT requirements management
- Coordination of functional updates to service modules
- Maintenance and definition of Vitroconnect products and services
- Preparation of product-related business cases
- Documentation of requirements, solution approaches, and standards to preserve know-how
Requirements
- University degree in (business) informatics/computer science, engineering, or comparable qualification
- Experience as a Product Manager, Project Manager, or Product Owner
- Experience with Atlassian Jira and Confluence
- Experience managing projects in (agile) software development
- Basic technical understanding
- Strong communication skills
- High level of organizational ability
- Analytical and process-oriented thinking
- Enjoys working in a team
Benefits
- 30 days of annual leave + 2 additional days
- Various training and development opportunities (trainings, certifications, etc.)
- Choice of work hardware
- Subsidy for public transport ticket, e-bike/car leasing, and fitness/sports programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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