Hybrid Business Analyst – Digital

Posted 1 hour ago

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About the role

  • Business Analyst managing requirements for web and mobile applications for cinema customers globally. Collaborating with cross-functional teams to ensure high-quality delivery in a hybrid work setting.

Responsibilities

  • Lead requirements discovery through workshops, interviews, and analysis with cinema customers and internal teams
  • Produce clear, structured, and testable artefacts including user stories, acceptance criteria, process flows, and functional specifications
  • Ensure requirements are complete, prioritised, and ready for development before work is committed
  • Act as a bridge between customers, Product, and Engineering to ensure shared understanding and intent
  • Support Product Owners with backlog refinement, scope definition, and prioritisation
  • Work closely with internal and external QA teams to ensure acceptance criteria are testable and understood
  • Support delivery by helping triage bugs, clarify expected behaviour, and problem-solve issues during testing
  • Identify gaps, risks, dependencies, and assumptions early and surface them clearly to delivery leadership
  • Support customer conversations to validate scope, clarify expectations, and align on outcomes
  • Contribute to continuous improvement of BA and delivery practices across the Digital team

Requirements

  • Proven experience as an intermediate or senior level Business Analyst in digital product or platform delivery, ideally web and mobile
  • Demonstrated ability to define clear requirements including user stories and acceptance criteria
  • Experience working closely with Product, Engineering, QA, and Delivery teams
  • Strong experience working in Agile environments using Scrum and or Kanban
  • Strong stakeholder engagement and communication skills
  • Comfortable working directly with customers to gather, align, and validate requirements
  • Confident supporting delivery through build and test, not just upfront discovery
  • Excellent written and verbal communication skills, able to explain complex concepts clearly
  • Highly organised, detail-oriented, with a structured, analytical approach, and outcome-focused
  • Comfortable working across multiple projects and priorities simultaneously
  • Strong working knowledge of Jira and Wrike, with experience using collaboration and modelling tools such as Miro, draw.io, Lucidchart, and Confluence to document and communicate requirements

Benefits

  • You will be supported to continually learn and improve your skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.
  • We have a range of benefits that include:
  • Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day
  • Annual volunteer day
  • Employee Rewards and Benefits with Perkbox
  • Medical Insurance / Medical Aid (after qualifying period)
  • Employee Assistance Programme Service
  • Paid Sick leave
  • 5 days bereavement leave per year
  • On-Site Breakfast Bar

Job title

Business Analyst – Digital

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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