Agile Scrum Master managing the OPF team at FIS. Championing Agile transformation and facilitating Scrum events.
About the role
- Agile Coach Junior supporting performance-oriented agile teams with facilitation and data tracking. Join Verity's digital transformation journey in a hybrid work environment.
Responsibilities
- Performance monitoring
- Support and monitor 3 teams, maintaining a clear view of capacity, deliveries and bottlenecks
- Help teams read and improve metrics such as throughput, lead time/cycle time, WIP, aging, predictability, rework/defects, and SLA (as applicable)
- Identify trends (e.g., growing queues, high WIP, recurring blockers) and propose simple corrective actions
- Facilitate (with supervision when needed) ceremonies such as daily, planning, review, retro, refinement and cross-team alignment rituals
- Ensure ceremonies produce concrete outcomes: decisions, next steps, owners and dates
- Help teams keep the board “alive” (Jira) with correct statuses, well-described items and explicit blockers
- Support the adoption of practices such as WIP limits, classes of service, definition of ready/done criteria, pull policies and refinement improvements
- Log impediments and help unblock them with support from leadership, POs/PMs and partner areas
- Lead small improvement initiatives (e.g., “one improvement per sprint”, retro action plans, workflow adjustments)
Requirements
- Initial experience with agile teams: Scrum and/or Kanban
- Strong facilitation skills and clear communication (especially to run ceremonies)
- Organizational skills to work with 3 teams (prioritization, cadence, follow-up)
- Basic understanding of flow and delivery metrics: throughput, lead time/cycle time, WIP
- Familiarity with flow management tools (Jira)
- Experience with performance-oriented teams (SLA, operations, digital channels, support, or high-cadence product teams)
- Knowledge of quality practices (DoR/DoD, acceptance criteria, bug management)
- Basic knowledge of discovery and collaboration with PO/UX (not mandatory)
- Experience preparing weekly reports and interpreting data
Benefits
- Meal allowance
- Grocery allowance
- Home office allowance
- Health insurance
- Dental insurance
- Life insurance
- Discount partnerships
- Partnerships with retailers and educational institutions
- Recurring agility training
- Alura subscriptions
- Verity break (Intervalo Verity)
- #VerityComVocê
- Viva Engage
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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