Agile Scrum Master managing the OPF team at FIS. Championing Agile transformation and facilitating Scrum events.
Responsibilities
Aligning with Service Delivery Manager in delivering key win for each customer
Assist the Service Delivery Manager in maintaining a clear and prioritized product backlog, ensuring requirements are well-defined and ready for development.
Shield the Team: Protect the team from external interruptions and distractions, allowing them to focus on sprint goals and deliverables.
Process Improvement: Facilitate continuous process enhancements to increase team efficiency and product quality.
Stakeholder Management: Liaise with stakeholders to ensure alignment between business objectives and team deliverables.
Work with the team in managing tickets and delivering releases.
Working experience with tools Jira, planning tools (MPP), estimation methodologies, quality assurance, CI/CD, and risk management.
Track progress of each support ticket, ensuring all are up to date
Facilitate Scrum Events: Organize and moderate daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring they are effective and focused.
Remove Impediments: Identify and eliminate obstacles that hinder the team’s progress, advocating solutions and resources as needed.
Requirements
Bachelor’s degree in Computer Science, Business, or related field (preferred)
Certified Scrum Master (CSM) or similar Agile certification
Strong understanding of Agile frameworks and Scrum methodology
Excellent communication, facilitation, and interpersonal skills
Problem-solving mindset with a focus on continuous improvement
Experience working with cross-functional teams in a dynamic environment
Open to work on shifts, if required.
Automation experience (desirable)
Experience working with CI/CD tools (desirable)
Knowledge of Cloud technologies (desirable)
Benefits
A multifaceted job with a high degree of responsibility and a broad spectrum
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