Optimisation Consultant leading conversion optimisation activities across a portfolio of clients. Utilising data, UX insight, and experimentation for measurable commercial impact.
Responsibilities
Designing and executing structured A/B testing programmes with clear hypotheses and measurable outcomes
Identifying conversion opportunities through UX analysis and eCommerce best practice
Using quantitative and qualitative data to uncover insights and inform optimisation decisions
Defining success metrics and ensuring testing is statistically robust and commercially meaningful
Managing test pipelines to ensure efficient delivery and clear client visibility
Interpreting results and translating findings into actionable recommendations
Reviewing customer journeys to identify friction across key conversion points
Collaborating with UX/UI designers to ensure recommendations are practical and effective
Working closely with data and analytics teams to support deeper insight and tracking
Presenting findings, progress and recommendations confidently to clients
Managing expectations around testing scope, timelines and outcomes
Supporting pre-sales activity and contributing to proposals and new business conversations
Identifying upsell and cross-sell opportunities within client accounts
Contributing to the development of optimisation methodologies, tools and standards
Requirements
Proven experience delivering CRO programmes in an agency or eCommerce environment
Strong knowledge of A/B testing methodology, including hypothesis creation and statistical analysis
Experience with leading CRO tools and web analytics platforms
A solid understanding of UX, eCommerce design patterns and conversion principles
Confidence analysing data and turning insight into clear recommendations
Strong communication skills, including presenting to clients
The ability to manage your own workload and deliver consistently
A collaborative mindset and proactive approach to problem-solving
A strong commercial awareness and focus on delivering measurable value
Benefits
Hybrid working (minimum 3 days per week in our Liverpool or Leeds office)
A specialist role with real influence on client growth and performance
The opportunity to shape and evolve optimisation as a discipline within the agency
A collaborative environment working across UX, data and performance teams
Exposure to ambitious eCommerce brands investing in experimentation and growth
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