About the role

  • Optimisation Consultant leading conversion optimisation activities across a portfolio of clients. Utilising data, UX insight, and experimentation for measurable commercial impact.

Responsibilities

  • Designing and executing structured A/B testing programmes with clear hypotheses and measurable outcomes
  • Identifying conversion opportunities through UX analysis and eCommerce best practice
  • Using quantitative and qualitative data to uncover insights and inform optimisation decisions
  • Defining success metrics and ensuring testing is statistically robust and commercially meaningful
  • Managing test pipelines to ensure efficient delivery and clear client visibility
  • Interpreting results and translating findings into actionable recommendations
  • Reviewing customer journeys to identify friction across key conversion points
  • Collaborating with UX/UI designers to ensure recommendations are practical and effective
  • Working closely with data and analytics teams to support deeper insight and tracking
  • Presenting findings, progress and recommendations confidently to clients
  • Managing expectations around testing scope, timelines and outcomes
  • Supporting pre-sales activity and contributing to proposals and new business conversations
  • Identifying upsell and cross-sell opportunities within client accounts
  • Contributing to the development of optimisation methodologies, tools and standards

Requirements

  • Proven experience delivering CRO programmes in an agency or eCommerce environment
  • Strong knowledge of A/B testing methodology, including hypothesis creation and statistical analysis
  • Experience with leading CRO tools and web analytics platforms
  • A solid understanding of UX, eCommerce design patterns and conversion principles
  • Confidence analysing data and turning insight into clear recommendations
  • Strong communication skills, including presenting to clients
  • The ability to manage your own workload and deliver consistently
  • A collaborative mindset and proactive approach to problem-solving
  • A strong commercial awareness and focus on delivering measurable value

Benefits

  • Hybrid working (minimum 3 days per week in our Liverpool or Leeds office)
  • A specialist role with real influence on client growth and performance
  • The opportunity to shape and evolve optimisation as a discipline within the agency
  • A collaborative environment working across UX, data and performance teams
  • Exposure to ambitious eCommerce brands investing in experimentation and growth

Job title

Optimisation Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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