Hybrid Software Solution Consultant

Posted 2 hours ago

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About the role

  • Solution Consultant responsible for metrics and client satisfaction in Professional Services at MRI Software. Delivering efficient solutions while building strong client relationships and cross-functional partnerships.

Responsibilities

  • Accurate and timely administrative tasks and billing reports for work delivered to clients
  • Delivery of customer experience at or above client & shareholder expectations
  • Assist with special projects, operating mechanisms, initiatives for the consulting organization
  • Build strong relationships with clients while ensuring retention
  • Develop strong relationships with cross functional partners
  • Develop processes and procedures that drive efficiency in implementation

Requirements

  • Comprehensive knowledge of industry specific market segments, associated business rules, standard operating procedures and process best practices
  • Extensive understanding of functionality, business rules and operating procedures within the company’s software product(s) and system
  • Demonstrated understanding and utilization of real estate industry
  • Ability to analyze data and deliver detailed reports on those findings
  • Intermediate to Advanced SQL knowledge
  • Ability to summarize complex ideas into easily readable solutions

Benefits

  • Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
  • Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
  • Invest in our competitive 401k plan and help set you up for your future
  • Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
  • Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
  • Further your professional development and growth with our generous Tuition Reimbursement offerings
  • Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

Job title

Software Solution Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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