AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Reporting to the Strategic Fashion Sales team, the Sales Analyst & Support is responsible for managing sales in collaboration with the Strategic Accounts Manager to ensure the appeal of our Veepee partner brands.
- You will be responsible for analyzing and optimizing the offer (assortment and pricing) and will act as the liaison between our brands and internal teams to ensure smooth execution of sales.
- If you want to invest in your growth within a constantly evolving e‑commerce environment, Veepee is the place for you!
- Close contact with brands to collect commercial elements and compile an offer dossier that meets Veepee’s quality standards.
- Designing the offer based on in‑depth analysis of internal and external data to identify and negotiate the best assortment and prices (product list, identification of best‑sellers, stock, purchase price, etc.).
- Monitoring available stock in our warehouse to meet our inventory turnover standards.
- Defining the selling price to optimize quantities sold and the margin generated.
- Sales forecasting and identification of potential revenue.
- Your strategic analysis will rely on data from previous campaigns, elasticity studies and A/B tests, psychological pricing, benchmarking information, market knowledge, etc.
- Ensuring compliance with commercial milestones and regulatory requirements to guarantee timely openings (internal offer validation, confirmation of final prices and stock, verification of reference price, etc.).
- Coordinating with commercial production teams (Data Managers and Content Managers) to ensure smooth content production and high‑quality online sales.
- Monitoring key performance indicators (KPIs) during sales to identify growth levers and improvement actions.
- Preparing post‑sale commercial reports to share internally (KAM and Sales Team Manager) and with our brand partner.
- Preparing business reviews with the KAM to identify development opportunities with our brand partner.
- Creating materials for brand meetings and participating when necessary.
Requirements
- You hold a Bac+5 degree (master’s level) from a business school or university.
- A first significant experience in analytics and/or commercial analysis.
- Sales‑oriented, recognized for your analytical mindset and proficiency in data management.
- Ability to prioritize and strong attention to detail.
- Autonomous and adaptable.
- Proficient in Google Apps and Microsoft Office, particularly Excel.
- Fluent in English.
- Your business acumen and appetite for challenge will help you thrive in our dynamic and ambitious organization.
Benefits
- Variable bonus
- Profit‑sharing & incentive scheme
- Remote work possible up to 2 days per week
- Online language learning platform
- CSE (works council) and its many benefits
- CESU vouchers and holiday vouchers
- Access to corporate catering and connected fridges (Foodles, Kumo, Bolk)
- Access to the gym
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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