About the role

Key Account Manager managing the portfolio of brands on the Marketplace for Veepee. Responsible for achieving targets while ensuring service quality and market understanding.

Responsibilities

Reporting to the Business Manager, the KAM is responsible for the day-to-day management and activation of the brands in their portfolio on the Marketplace to achieve the targets they are accountable for while ensuring the expected level of service.
Develop a strategic plan for each brand in collaboration with stakeholders.
Analyze and share performance data and identify areas for improvement to implement.
Build trust-based relationships with brands and manage daily operations: phone follow-ups, meetings, newsletters, and the implementation and presentation of KPIs.
Coordinate with other Marketplace team members (Brand Support, Business Development, E‑merchandiser, Sales Administration (ADV), Creative & Design) as well as with internal departments to ensure high-quality service for brands and an excellent member experience.
Know your market (product trends, working methods, competitors).
Participate in trade shows and events within the assigned scope.
Set up competitive monitoring to understand the partner's digital strategy.

Bachelor's degree or higher from a business school or in marketing, with 3 to 5 years' professional experience in a similar role, ideally in a digital or e‑commerce environment and/or on a marketplace.
Excellent interpersonal skills and strong communication abilities, enabling you to build and maintain solid professional relationships.
Customer satisfaction is a top priority; you listen attentively to meet clients' needs.
Demonstrated determination to consistently achieve your objectives.
Team player who can rally colleagues around common goals and foster strong collaboration.
Strong persuasion and influencing skills, enabling you to effectively convince stakeholders with a commercial approach.
Proven ability to lead and inspire your client portfolio to success.
Highly organized and meticulous, able to manage multiple tasks.
Resilient and able to manage stress effectively.
Strong appetite for challenges; you constantly seek to push yourself and take on new professional challenges.
Business- and results-oriented, with a strong ability to identify and exploit market opportunities.
Excellent commercial negotiation skills.
Proficient in Google Sheets.
Comfortable with the digital environment.
Good knowledge of the sector and/or a passion for its development.
Understanding of financial issues (P&L, depreciation).
Experienced in budget management and commercial monitoring (KPIs, performance analysis, etc.).
Fluent in English.