Key Account Manager at IQVIA focused on engaging key customers and supporting commercial activities in healthcare solutions. Building relationships and maintaining knowledge of client businesses for strategic insight.
Responsibilities
Engage proactively with key customers to support and facilitate IQVIA’s commercially focused business activities covering professional services, information, and data offerings.
Maintain and further establish strong professional relationships across the client organization, with a focus on assigned strategic clients, proactively engaging with client teams.
Develop and maintain deep client knowledge; understand their business priorities, organizational culture, product portfolio and pipeline, spend/budget priorities and key decision makers.
Lead operations management oversight of IQVIA’s commercial portfolio activities for Spanish assigned strategic clients.
Own internal and external reporting for governance meetings, including financial metrics and reporting.
Requirements
3-7 years in the pharmaceutical or related industry experience to include Sales and/or alternative operational functional (e.g., business development, consulting, strategy, professional services…)
Excellent interpersonal skills, ability to establish business relationships in the absence of a ‘warm introduction’, experienced negotiator with good influencing skills
A proven track record of proactivity and opportunity identification that has improved business performance, especially in working as a team with peers to increase commercial value and opportunity success
Interest and expertise in the pharma business model, life-sciences commercial strategy and operations, hands-on experience within a pharma or from relevant consulting role
Experience of success in working in a highly matrixed environment
Excellent customer service skills, listens intently to customer needs and can create connections that shape new opportunities
Confident in contractual and procurement matters
Sound judgment and decision-making skills
Degree in Life Science, Business Management, Engineering or related field
Benefits
You can drive your career at IQVIA and choose the path that best defines your development and success.
With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.
IQVIA is a strong advocate of diversity and inclusion in the workplace.
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