CRM Operations Manager for Veepee implementing campaigns and collaborating with various teams. Managing projects, user testing, and optimizing processes for marketing initiatives.
Responsibilities
Vous mettez en œuvre des campagnes de bout en bout à partir du brief CRM business : de l’aspect visuel du template depuis figma, au ciblage, personnalisation du contenu.
Vous accompagnez le chef de projet dans la gestion des projets CRM
Vous participez aux tests utilisateurs pour améliorer les process (création de scénarios, détection, recueil et analyse des besoins des équipes métiers,)
Vous participez à tous les projets techniques pour optimiser l’efficacité de nos processus en cours/nouveaux et l’automatisation de nos campagnes.
Suivi des bugs, tests & QA des communications automatisées clés
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