Rental Account Manager driving sales for Ryder, an outsourced solutions provider in transportation. Involves lead generation, customer interaction, and lease sales productivity.
VS
Onsite Customer Relations Manager – Integration Services
Posted yesterday
About the role
- Customer Relations Manager focused on enhancing client relationships and satisfaction in Backup Power industry. Responsible for developing policies, managing inquiries, and driving retention.
Responsibilities
- Develop and implement customer service policies and procedures to enhance customer satisfaction.
- Manage customer inquiries, complaints, and escalations in a timely and effective manner.
- Build and maintain strong, long-lasting customer relationships.
- Collaborate with sales and technical teams to address customer needs and concerns.
- Analyze customer feedback and data to identify trends and areas for improvement.
- Implement strategies to improve customer retention and loyalty.
- Train and mentor customer service representatives to ensure high-quality support.
- Prepare and present reports on customer satisfaction metrics and service performance.
Requirements
- Bachelor’s degree in Business Administration, Communications, or a related field.
- Proven experience as a Customer Relations Manager or similar role in the Backup Power industry.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and conflict resolution skills.
- Proficiency in customer relationship management (CRM) software.
- Ability to analyze data and generate actionable insights.
- Strong leadership and team management skills.
- Customer-focused mindset with a commitment to delivering exceptional service.
Benefits
- medical insurance
- dental insurance
- vision insurance
- life insurance
- disability insurance
- 401(k)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Key Account Manager focusing on growing Intravenous Iron landscape in East Anglia with accountability for sales and stakeholder engagement. Collaboration with teams to identify bottlenecks and strategies for success.
Key Account Representative managing B2B sales for a healthcare marketing platform. Building relationships with healthcare providers and executing sales strategies in assigned territory.
Sales Manager promoting and supporting DMD products in pharmaceutical industry. Responsible for achieving sales objectives while maintaining compliance with sales policies.
Entry - level Sales Representative with CDW selling technology solutions in a hybrid work model. Collaborating with IT decision makers to enhance their technology infrastructure.
Entry - level Sales Representative collaborating with IT decision makers to improve technology infrastructure at CDW. Build relationships and provide technology solutions through consultative sales.
Manage customer relationships and credit oversight as a Relationship Manager at Allica Bank. Ensure strong credit monitoring and support established SMEs in the UK.
Platform BD/Partnership Manager at ODK Media developing new distribution opportunities in Asian entertainment. Managing partner relationships and collaborating with internal teams for success.
Customer Support role coordinating LifeVest appointments and managing field inventory levels at ZOLL. Support Field Sales with internal tasks and ensure quality customer service metrics are met.
Director for Channel Sales & Partnerships at FoundersCard promoting partnerships that enhance member acquisition. Building and managing relationships with high - value strategic partners.