UX Content Strategist shaping intuitive and engaging experiences at Vanguard. Collaborating with teams to craft content strategies that elevate user experience.
Responsibilities
Creates in-depth, compelling communications and positioning on a range of subjects
Exercises decision making authority and interacts with user experience test subjects
Displays versatility and builds understanding of user experience principles
Partners with user experience team to set up tests, measure effectiveness, solve problems, and create communication content that meets user experience goals
Presents and 'sells' content and design solutions to senior management, project teams, partners, and stakeholders
Participates in discussions on user-centered design principles, visual design, user behavior, interactions, and Vanguard's brand
Plans communication content in consideration of universal design principles
Provides creative direction and guidance on messaging and/or content strategy across mediums
Informs department's processes by identifying recurring issues for future improvements
Serves as a mentor to less experienced writers
Requirements
Five years related work experience
Prior experience in user experience, digital marketing, or similar preferred
Undergraduate degree or equivalent combination of training and experience
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