Senior Marketing & Content Lead enhancing Newcode.ai's brand through strategic storytelling and marketing. Collaborating across teams to produce impactful content and drive engagement metrics.
About the role
- Content Manager crafting educational and instructional content for partners. Driving partner growth and retention through strategic content initiatives and collaboration across teams.
Responsibilities
- Ecosystem architecture: Orchestrate the full suite of partner platforms (Stay22 Academy, Partner Hub, email campaigns, webinars).
- Unified roadmap: Develop a strategic content calendar by merging insights from Support, Ops data and the Product roadmap.
- Standardization: Define editorial standards and templates to ensure consistent branding and content that can be easily scaled.
- Growth lever: Align every piece of content with the Digital Success program to maximize partner autonomy (onboarding, optimization, expansion).
- Multi-format production: Design and write onboarding guides, troubleshooting tutorials, video scripts and feature presentations.
- Stay22 Academy: Translate complex technical concepts into engaging learning journeys and structured training modules.
Requirements
- Writing and simplification: Excellent writing skills and the ability to translate complex technical concepts into clear, engaging content.
- Creative storytelling: Able to craft compelling narratives while maintaining absolute rigor in detail and technical accuracy.
- Multimedia production: Proficient in video creation and editing, with the ability to adapt content across multiple formats (guides, webinars, diagrams, interactive modules).
- Partner lifecycle expertise: Deep understanding of partner growth stages and monetization levers.
- Data-driven: Analytical mindset capable of prioritizing content production based on RevOps metrics (adoption, churn) and Support insights.
- Content engineering: Familiarity with learning management systems (LMS), knowledge bases and best practices for information architecture.
Benefits
- Comprehensive benefits: health, dental, retirement plan, training and development opportunities, social activities and team-building, including memorable retreats.
- Casual dress code
- Flexible schedule
- Prime location in the heart of Little Italy, surrounded by trendy shops and restaurants.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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