On - Site Operations Executive driving customer engagement and business growth at Boyle Sports. Ensuring accurate and timely presentation of products across digital platforms.
About the role
- EDI Analyst providing daily operations support for EDI transactions at USG Corporation. Analyzing data and ensuring timely resolution of maintenance and data issues while leading process improvements.
Responsibilities
- Provides daily operations support for EDI transactions and testing of defect/enhancement fixes
- Ensures timely resolution of customer maintenance and data issues per established processes
- Analyzes, evaluates, and inputs data into the USG application systems
- Liaison between customer service, financial shared services, and other departments to ensure the data’s completeness
- Monitors issues, enhancements, and questions until resolution
- Recommends and adopts new standards, procedures, and process improvements
Requirements
- Bachelor’s degree required, degree in business or technical related field preferred
- Minimum of three years EDI order support experience or equivalent
- Experienced with X12 and XML documents preferred
- Experience working on standard OTC EDI transactions like 850, 855, 860, 856, and 810
- Strong customer focus with analytical and problem-solving skills
- Ability to work effectively in a fast-paced, multi-tasking environment
- Proficient in Microsoft Excel, Microsoft PowerPoint, and Microsoft Word
- Exceptional attention to detail, quality, and accuracy of projects
- Strong time management and organizational skills with the ability to juggle multiple demands, manage shifting priorities, and meet deadlines
- Experience with Oracle Order Management and SQL database queries preferred
- Familiarity with tickets systems, agile methodologies and project management principles
Benefits
- Health insurance options
- Vision coverage
- Dental coverage
- 401(k) Investment Plan with company match
- Pension plan
- Life insurance
- Accident insurance
- Legal insurance
- Pet insurance
- Paid time off
- Paid holidays
- Quarterly bonus potential
- Annual bonus potential
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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