Hybrid Director, Business and Data Analytics

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About the role

  • Director of Business and Data Analytics leading data strategy initiatives at USAA. Collaborating across teams to enhance member experiences and optimize analytics platforms in a financial services context.

Responsibilities

  • Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery
  • Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business’ key stakeholders and cross-CoSA partners
  • Responsible for successful end to end process of information management, analytics and delivery
  • Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans
  • Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions
  • Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities
  • Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives
  • Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change
  • Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution
  • Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations
  • Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

  • Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field; OR 4 years of related experience may be substituted in lieu of degree
  • 8 years data and analytics related experience, generating results in a complex financial services organization
  • 3 years of people leadership experience in building, managing and/or developing high-performing teams
  • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals
  • Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends
  • Experience leading projects using Agile methodologies
  • Experience conducting moderately large scale data analysis using internal and external data to support business decision making
  • Proven ability to tell a story through data and communicate effectively with executive level leadership

Benefits

  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education

Job title

Director, Business and Data Analytics

Job type

Experience level

Lead

Salary

$164,780 - $314,960 per year

Degree requirement

Bachelor's Degree

Location requirements

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