Assistant Store Manager supporting store operations and customer engagement at Free People. Leading team initiatives and driving metrics in a vibrant retail environment.
About the role
- Assistant Visual Manager at Free People creating dynamic visual experiences in retail. Collaborating with the team to enhance customer engagement and drive store sales in Austin, Texas.
Responsibilities
- In collaboration with the store team, the Assistant Visual Manager supports the selling, service, and operations of the store with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for the customer
- Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer
- Involves entire team in selling and visual initiatives that enhance the customer experience; encourages employees to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way
- Takes a forward-thinking approach to the customer experience through in-store marketing, merchandising, display, and outfitting to create a compelling store environment
- Trains the team on store processes, merchandise placement, and standards; provides timely and specific employee feedback to create a culture of action and accountability
- Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment;
- Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
- Manages the visual direction from planning through execution to meet company expectations, budgets, and timeline; utilizes reporting tools to identify business opportunities with product placement, outfitting, and stock levels
- Drives an effective shipment and omni process to prioritize getting product to the customer; adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Requirements
- Love for the FP brand
- 1+ years store visual merchandising and leadership experience
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
- Eagerness to learn and grow within the organization
Benefits
- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings and much more!
Job title
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