About the role

  • Assistant Department Manager at Urban Outfitters enhancing customer experience and store performance. Leading team activities, ensuring product flow, and maintaining store standards in Gurnee.

Responsibilities

  • Initiates conversation with customers as they enter the store and informs them of current promotions and happenings
  • Contributes to a selling environment by connecting with multiple customers, sharing product information, and maintaining pricing
  • Delivers a seamless shopping experience through understanding of product, pricing strategy, and utilization of technology
  • Supports the customer in-store pickup process including loading of furniture into vehicles
  • Leads the store environment and customer experience with managing and adjusting the daily zone chart, driving sales, and maximizing productivity in all store areas
  • Acts as an elevated team member, exercising decision-making skills to enhance store experience
  • Provides timely and specific employee feedback to create a culture of action and accountability
  • Helps to impact efficient processing and assists with product placement within a specialized area
  • Maintains standards and cleanliness by supporting daily tasks to create the best possible store environment
  • Supports daily opening and closing procedures along with ensuring product pricing and promotions are executed and signed accurately
  • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
  • Actively participates in daily meetings and takes initiative in communicating store objectives, goals and accountability to store processes
  • Checks in with leadership to maintain communication and teamwork on completing store objectives, helps to inform associate team
  • Assists the Associate team in their growth and problem solving; supports new hire onboarding in their orientation and zone training for associate team
  • Holds employees accountable to scheduling and timecard company policy

Requirements

  • Leadership experience
  • Great communicator able to set clear objectives and follow through
  • Must be comfortable on a ladder and have ability to lift and push more than 50lbs
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

  • medical
  • dental
  • vision
  • PTO
  • generous employee discounts
  • retirement savings

Job title

Assistant Department Manager

Job type

Experience level

Mid levelSenior

Salary

$20 per hour

Degree requirement

No Education Requirement

Location requirements

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