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LG
Onsite Manager, Group Operational Resilience
Posted 1 hour ago
About the role
- Specialist in Operational Resilience enhancing practices across LSEG. Supporting global compliance and risk management related to resilience frameworks and regulations.
Responsibilities
- Support the Global Divisions and corporate functions in execution of Operational Resilience framework / standard requirements, acting as a liaison for insight and advice on standard methodology and regulatory requirements.
- Conduct quality assurance checks in key Operational Resilience deliverables.
- Support the ongoing preparation for materials for the various Group Operational Resilience governance forums and customer meetings, including facilitation.
- Develop and maintain positive relationships with Operational Resilience Leaders and professionals across the Firm, partnering with them to consistently embed Operational Resilience across multiple business lines/functions.
- Support the ongoing learning and awareness agenda for Operational Resilience, crafting the appropriate training material, provision of newsletters and supporting ongoing execution and training for key customers internally.
- Support the Group 1LoD Operational Resilience management team on additional ad hoc projects and deliverables as required.
Requirements
- Specialist & Regulatory Knowledge
- Good understanding of Operational Resilience principles, methodologies, and standard processes.
- Plus, an understanding of global resilience regulatory requirements (UK Operational Resilience Policy (PS21/3), Digital Operational Resilience Act (DORA), UK Critical Third Party (CTP) Regime (SS6/24) etc).
- Ability to understand and interpret regulations and apply them in a practical manner in an operational environment.
- Experience in developing, maintaining, and updating frameworks, policies and standards.
- Strong data analysis and problem-solving skills to identify potential risks and vulnerabilities within business processes.
- Experience implementing and operating change programmes in a regulated or complex organisation.
- Good project management skills, with the ability able to work to tight deadlines.
- Communication, Customer Engagement & Culture
- Confident in delivering training or presenting to small partner groups.
- Excellent oral, written and presentation communication skills in UK English.
- Good customer leadership skills with experience of working in a collaborative way with other departments to achieve own department goals and objectives.
- Strong communication skills and the ability to establish positive relationships with customers at different levels across the business.
- A self-starter, with a can-do attitude, outcome focussed and charge change with positive energy and drive that encourages others.
- Self-motivated and highly organised with a sharp attention to detail.
- Ability to work in a fast paced and changing environment.
- Proficient in the use of MS Office products, plus knowledge of MetricStream and IBM BlueWorks is desirable.
- Desirable Certifications
- Certification in Operational Resilience, Risk Management (e.g., ISO 22301, IRM), Business Continuity Institute certification (CBCI or MBCI) or relevant regulatory training is desirable.
Benefits
- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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