Service Manager overseeing data center cooling systems and ensuring operational excellence for critical customers. Engaging in project management, technical training, and team leadership role.
About the role
- Engagement Manager overseeing data modernization engagements for healthcare with Azure Databricks. Responsible for partner coordination, milestone tracking, and project delivery.
Responsibilities
- Own the modernization engagement lifecycle: scoping, SOW alignment, kickoff, milestone tracking, status reporting, and handoff
- Serve as primary point of contact for partner stakeholders during engagements
- Coordinate across engineering, data mapping, cloud/infrastructure, and client integration resources
- Manage engagement timelines, risks, and dependencies across 2-3 concurrent engagements
- Run weekly status calls with partner teams
- Ensure clean handoff to the Client Integration team post-modernization
- Build and refine the engagement playbook for repeatability and scalability
- Track capacity across concurrent engagements and flag resource conflicts early
Requirements
- Bachelor's degree in Engineering, Business, Information Technology, or a related field
- 4-7 years in technical project/program management, professional services delivery, or technical consulting
- Experience managing data platform, cloud infrastructure, or data integration projects
- Sufficient technical fluency to engage in conversations about Azure, Databricks, data pipelines, and networking
- Strong communication skills: clear status reporting, expectation management, risk escalation
- Ability to travel for engagement kickoffs, key milestones, and on-site working sessions 20-30% of the time
Benefits
- Competitive salaries with equity packages
- Robust medical/dental/vision insurance
- Flexible working hours
- Hybrid work options
- Inclusive environment that fosters creativity and innovation
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