Data Analyst at Urban Pathways monitoring data quality and program performance. Assisting with data management procedures and compliance with agency regulations.
Responsibilities
Prepares monthly reports summarizing program data with Program Director and senior management.
Provides monthly performance reports to government/funding agencies.
Provides ongoing reports on program data and identifies any trends or issues to share with senior management.
Monitors external database compliance.
Monitors and evaluates information and data systems on a regular basis.
Assists program leadership with data quality management.
Develops and implements procedures for effective data management.
Creates rules and procedures for program data sharing.
Interprets program data and analyzes the results.
Develops program data analytics to optimize the efficiency and quality of the data being collected.
Filters and “cleans” program data by reviewing reports and performance indicators to check the efficiency of the data collection processes in place.
Works with management to prioritize organizational needs and identify new processes that will improve existing systems and define new opportunities.
Works closely with program management to ensure program data complies with funding agency, regulatory agency, and Urban Pathways laws, regulations, policies, procedures, and guidelines.
Monitors both new government/funding agency laws and regulations and changes in existing government/funding agency laws and regulations.
Modifies data standards and procedures accordingly.
Engages in an ongoing review of data collection processes to ensure efficiency, content, software utilization, etc. and ensures appropriateness and compliant with industry best practice levels.
Works closely with the Compliance team to conduct Internal and external database training as needed.
Analyzes and evaluates overall effectiveness of data collection processes.
Performs data validation and quality control checks to ensure adherence with funding agency, regulatory agency, and Urban Pathways data standards.
Performs all other duties as assigned and as required.
Requirements
High school diploma or GED required.
Associate’s degree preferred.
Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.).
Strong knowledge of community resources, housing programs, and social services in NYC.
Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.).
Excellent communication, interpersonal, and crisis intervention skills.
Ability to work independently and as part of a collaborative team.
Commitment to maintaining confidentiality and upholding ethical standards in delivery service.
Bi/Multi-lingual a plus.
Benefits
Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health.
Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future.
Paid Time Off: Generous paid time off, including vacation, holidays, and personal days.
Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career.
Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs.
Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support.
Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues.
Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.
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