About the role

  • Data Analyst at Urban Pathways monitoring data quality and program performance. Assisting with data management procedures and compliance with agency regulations.

Responsibilities

  • Prepares monthly reports summarizing program data with Program Director and senior management.
  • Provides monthly performance reports to government/funding agencies.
  • Provides ongoing reports on program data and identifies any trends or issues to share with senior management.
  • Monitors external database compliance.
  • Monitors and evaluates information and data systems on a regular basis.
  • Assists program leadership with data quality management.
  • Develops and implements procedures for effective data management.
  • Creates rules and procedures for program data sharing.
  • Interprets program data and analyzes the results.
  • Develops program data analytics to optimize the efficiency and quality of the data being collected.
  • Filters and “cleans” program data by reviewing reports and performance indicators to check the efficiency of the data collection processes in place.
  • Works with management to prioritize organizational needs and identify new processes that will improve existing systems and define new opportunities.
  • Works closely with program management to ensure program data complies with funding agency, regulatory agency, and Urban Pathways laws, regulations, policies, procedures, and guidelines.
  • Monitors both new government/funding agency laws and regulations and changes in existing government/funding agency laws and regulations.
  • Modifies data standards and procedures accordingly.
  • Engages in an ongoing review of data collection processes to ensure efficiency, content, software utilization, etc. and ensures appropriateness and compliant with industry best practice levels.
  • Works closely with the Compliance team to conduct Internal and external database training as needed.
  • Analyzes and evaluates overall effectiveness of data collection processes.
  • Performs data validation and quality control checks to ensure adherence with funding agency, regulatory agency, and Urban Pathways data standards.
  • Performs all other duties as assigned and as required.

Requirements

  • High school diploma or GED required.
  • Associate’s degree preferred.
  • Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.).
  • Strong knowledge of community resources, housing programs, and social services in NYC.
  • Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.).
  • Excellent communication, interpersonal, and crisis intervention skills.
  • Ability to work independently and as part of a collaborative team.
  • Commitment to maintaining confidentiality and upholding ethical standards in delivery service.
  • Bi/Multi-lingual a plus.

Benefits

  • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health.
  • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future.
  • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days.
  • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career.
  • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs.
  • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support.
  • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues.
  • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job title

Data Analyst

Job type

Experience level

Mid levelSenior

Salary

$27 - $37 per hour

Degree requirement

High School Diploma

Location requirements

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