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About the role
- Senior Manager overseeing client experience and integrated marketing campaigns for Unlock Health's healthcare marketing. Managing relationships and guiding complex initiatives for growth.
Responsibilities
- Manage client relationships by supporting the day-to-day activities of multiple accounts
- Lead fully integrated marketing campaigns, ensuring alignment across strategy, creative & messaging, experience design, channel execution, and performance outcomes
- Guide clients through complex initiatives across the marketing spectrum, including brand development, integrated marketing, performance marketing, and website redesigns and optimizations
- Partner closely with strategy, creative, content, digital experience, web development, media, and analytics teams to deliver cohesive, high-impact solutions
- Translate client business goals into marketing roadmaps that strategically meet their needs and objectives
- Provide strategic oversight for web development and digital platform initiatives, ensuring strong UX, content strategy, and channel integration
- Oversee campaign performance across channels, helping clients understand results and identify optimization and growth opportunities
- Collaborate with project management to ensure integrated timelines, scopes, and dependencies are aligned across workstreams
- Support account growth by identifying opportunities to expand engagements across branding, creative, content, media, and digital experience
- Maintain accountability for client satisfaction, delivery quality, and long-term partnership health
Requirements
- Bachelor’s degree in marketing, communications, business, or a related field
- 4–6+ years of experience in client experience, client lead, or account management roles
- Proven experience leading integrated marketing campaigns, including combinations of brand strategy and development, marketing strategy, creative concepting, content development, media planning and execution, and analytics reporting
- Hands-on experience supporting or overseeing web development initiatives (e.g., redesigns, CMS platforms, UX, content architecture)
- Experience managing or partnering on media-heavy campaigns, including paid digital and performance-driven initiatives
- Strong understanding of how strategy, creative, content, media, and digital experience work together to drive results
- Healthcare marketing experience strongly preferred (not required)
- Confident communicator with experience presenting to senior client stakeholders
- Demonstrated ability to lead cross-functional teams and deliver complex work with clarity and consistency
Benefits
- Competitive Salary
- Health, Dental and Vision benefit packages to fit all types of lifestyles
- Life, Short- and Long-Term Disability Insurance paid 100% by the company
- FSA / HSA Options
- 401(K) with a generous company match program
- Flexible Paid Time Off (aka- unlimited)
- Paid Parental Leave
- Hybrid and Remote work schedules available
- Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
- Employee Referral Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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