About the role

  • Assistant Director of Member Services at University of Wisconsin-Madison. Leading recreation services, managing staffing, member sales, and oversight of services at recreation centers.

Responsibilities

  • Provides leadership and direction regarding programmatic decisions, budgets, and logistics
  • Prepares and analyzes statistical reports, evaluations, participation surveys, and program manuals
  • Develops and audits the unit budget
  • Facilitates the development of new programs and fosters relationships with existing student organizations
  • Manages applicable software systems for program registration, sport management, and participation data
  • Directly manages and supervises the student Rec Well Manager position, including budgeting for the role, training, and shift report analysis and follow-up.

Requirements

  • Two years of full-time, professional experience in the recreation or related field.
  • Experience supervising full or part time employees.
  • Experience supporting budget management and financial operations.
  • Experience working in a team and supporting colleagues.
  • Demonstrated leadership, customer service, communication, and problem-solving skills.
  • Bachelor's Degree in recreation, sports administration, higher education, or related field.

Benefits

  • Generous paid time off
  • Competitively priced health/dental/vision/life insurance
  • Tax-advantaged savings accounts
  • Participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund

Job title

Assistant Director of Member Services

Job type

Experience level

Lead

Salary

$67,000 - $73,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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