Technical Support Engineer collaborating with sales teams and partners to provide technical solutions. Ensuring customer satisfaction and managing training on Resideo products through hybrid work model.
About the role
- Junior Maintenance Analyst responsible for analysis and approval of partner workshop budgets. Aiming to ensure service level compliance in a leading mobility solutions company.
Responsibilities
- Analyze and approve estimates from partner workshops;
- Negotiate timelines and pricing of received estimates;
- Monitor the area's performance indicators (KPIs);
- Ensure compliance with the area's SLA;
- Track the status of light vehicles undergoing maintenance;
Requirements
- Bachelor's degree (in progress or completed);
- Proficiency in Microsoft Office;
- Valid driver's license (Category B);
- Availability to travel;
- Passion for customer service and problem-solving;
- Ability to work effectively with suppliers/vendors;
- Strong verbal and written communication skills.
Benefits
- Health insurance;
- Dental insurance;
- Life insurance;
- Transportation allowance (Vale Transporte);
- Meal and/or food allowance (Meal/Food card);
- Pharmacy benefit card;
- WellHub;
- Perks/discount club;
- Flex benefits card;
- Profit sharing program (PLR).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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