IT Support Manager leading IT support team at Reward Gateway|Edenred. Managing services for Bulgaria and Australia in a hybrid work environment.
About the role
- Franchise Audit Specialist ensuring consistency across Uline’s North American warehouse operations. Evaluating procedures and enhancing customer experience through audits and training documentation.
Responsibilities
- Become an inbound shipping subject matter expert to conduct audits at Uline’s regional warehouse locations across North America.
- Evaluate franchise procedures, best practices and provide recommendations for improvements.
- Create and maintain training outlines, documents and checklists.
- Prepare and review location-specific metrics and trends, including prior audit results.
- Work with warehouse teams to pilot and update process changes, projects, implementations and enhance Uline’s customer experience.
Requirements
- Bachelor’s degree.
- A focus in Operations, Supply Chain or a related field preferred.
- Knowledge of warehouse business processes including receiving, order release and picking through shipping.
- Excellent communication, problem-solving and analytical skills.
- Travel to Uline’s North American locations.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- On-site café and first-class fitness center with complimentary personal trainers.
- Over four miles of beautifully maintained walking trails.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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