Senior Sales Compensation Manager designing global sales commission plans for DeepL. Collaborating with HR and Finance to ensure alignment with company goals.
About the role
- Sales Enablement Specialist supporting MedTech Sales department with lead management and training. Managing inquiries, generating reports, and collaborating across teams while ensuring customer satisfaction.
Responsibilities
- Manages incoming leads from website form fills, email, and phone.
- Includes vetting and routing of potential leads for new development for manufacture projects using established workflows for creation, contact owner assignment, and tracking using Salesforce & HubSpot CRM.
- Analyzes incoming leads across all sites and determines the optimal location for follow-up based on capacity, geography, and product expertise.
- Ensures consistent follow-through on all leads across sites, monitoring progress and escalating as needed to guarantee timely engagement and completion.
- Identifies trends in lead distribution, site workload, and response times, and collaborates with leadership to recommend process improvements across sites.
- Acts as the first point of contact for new incoming leads across all sites, engaging with prospects to understand their needs, gather key information, and assess alignment with company offerings.
- Performs proactive follow-up with leads through a few touchpoints to clarify requirements, answer initial questions, and ensure a strong customer experience before routing the lead to the appropriate site or team.
- Supports field representatives, including but not limited to: Generates and distributes initial quotes for development.
- Assists with procurement of sales and marketing material.
- Assists with commercial slides for presentation purposes.
- Ships sales and marketing supplies.
- Compiles and sends product information via email and hard copy.
- Generates product focused financial reports.
- Generates and distributes daily sales reports.
- Provides client service and support, including but not limited to: Sales order management.
- Works cross-functionally with shipping team to ensure concise customer communication and satisfaction.
- Coordinates customer plant tours and meetings.
- Interacts cross-functionality with all levels of personnel from the manufacturing floor to the C-Suite in the execution of company programs.
- Participates in tradeshows.
- Some travel required.
- Assists in maintaining, updating, and creating on brand Power Point Decks.
- Captures and synthesizes key decisions, action items, and strategic discussions in a clear, structured format to ensure alignment and forward progress.
- Documents ownership, timelines, and next steps, reinforcing accountability across stakeholders.
- Distributes concise meeting summaries to relevant participants and stakeholders to maintain transparency and continuity.
- Maintains an organized repository of meeting records and action logs to support follow-through.
- Builds and models cost proposal scenarios by consolidating and analyzing cost data into structured A–B–C comparisons to support pricing and sales strategy.
Requirements
- Bachelor’s degree in Business, Communications, or a related field preferred
- Coursework or experience in life sciences, biomedical engineering, or manufacturing is a plus
- Customer-facing B2B sales experience preferred
- Demonstrates a proactive, service-oriented mindset with natural curiosity; anticipates needs and offers solutions without being prompted
- Strong interpersonal skills with the ability to build trust and rapport across teams
- Excellent written and verbal communication skills
- Highly organized with strong attention to detail and accuracy
- Able to work independently, manage multiple priorities, and perform well under pressure with a strong sense of urgency
- Strong analytical skills and competency in Microsoft Office Suite, especially Excel and PowerPoint
- Hands-on experience in Salesforce and HubSpot, preferred
- Understanding of lead lifecycle, pipeline management, opportunity tracking, campaign attribution and basic reporting & dashboards
- Industry Knowledge that Helps Understanding of medical device development lifecycle (concept → prototyping → validation → commercialization)
- Familiarity with regulatory frameworks (FDA, ISO 13485, GMP)
- Basic knowledge of CDMO business model (design transfer, NPI, scale-up, supply chain)
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Disability Insurance
- 401K with a matching contribution
- Paid time off
- Paid holidays
- Employee discounts
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