Program Manager overseeing various Medicaid and Medicare initiatives at Centene. Responsible for planning, implementation and execution through cross - functional collaboration and resource management.
About the role
- Program Manager managing overall operations and ensuring quality care in behavioral health services. Leading a team to adhere to contract outcomes and maintain high professional standards.
Responsibilities
- Overall program management including contract outcomes, leadership and supervision, clinical operations, training, fiscal and billing controls, EHR, workplace safety, and policies & procedures
- Oversee direct services, ensuring quality care, and highest professional standards
- Supervise accurate data collection and reporting
- Ensure peer review and monitoring of client charts
- Ensure staff complete timely documentation and meet minimum requirements for direct client billable services as contractually required
- Manage billing expectations and deliverables
- Understand budget and review monthly operating statement to ensure financial integrity
- Respond quickly and appropriately to emergencies and crisis intervention
- Document agenda and attendance accordingly
- Other relevant duties as assigned
Requirements
- Bachelor’s degree in behavioral science and two year of experience or Associate’s degree in behavioral science and three years of experience or 5 years of experience in the behavioral health field or SUD Certification/Registration
- Valid CA driver's license and current auto insurance per contract requirements required
- Experience providing mental health and/or substance use disorder services preferred
- Cultural competency understanding required
- Bilingual preferred
- Knowledge of Microsoft Office and EHR software preferred.
Benefits
- Reasonable accommodation may be made for individuals with disabilities to perform essential job functions
- Maintain positive morale and staff cohesion as evidenced by maintaining a cooperative attitude, flexibility, and effective communication and interpersonal skills
- Timely recruitment and retention of qualified candidates
- Provide regular supervision, consistent feedback, and ongoing support
- Develop team comradery and excellent communication
- Liaison with funder(s) and community meetings/committees
- Maintain confidentiality of client’s care
- Facilitate scheduled program meetings
- Document agenda and attendance accordingly
- Oversee creation, management and execution of fundraising activities
- Facilitate monthly Advisory Board meeting.
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