Product Manager for Domestic Wires at U.S. Bank, modernizing services and driving strategic initiatives. Collaborate cross - functionally to deliver customer - centric solutions and enhance product experience.
About the role
- Revenue Product Manager at Cents overseeing product initiatives for operational efficiency and revenue growth. Join a fast-growing SaaS company transforming the laundry industry.
Responsibilities
- Own the roadmap for internal, revenue-driving initiatives, focusing on building tools, processes, and platform enhancements that make Cents more efficient, more scalable, and more effective at driving ARR and ARPU.
- Partner closely with Revenue Operations, Sales, Customer Success, Finance, and Leadership to understand operational gaps, inefficiencies, and opportunities that hinder revenue growth or internal productivity.
- Conduct targeted product discovery with internal teams to deeply understand internal workflows, system dependencies, pain points, and opportunities for automation or optimization.
- Work with Design to create intuitive internal-facing interfaces, workflows, and tools that increase adoption, improve onboarding, accelerate revenue-driving activities and drive transparency across teams.
- Translate internal business needs into clear, actionable requirements and user stories for our engineering team (a mix of in-house leads and full-time overseas developers). Collaborate daily with engineering to prioritize the highest-impact work, ensure feasibility, and drive timely delivery of internal tools and platform capabilities.
- Build, refine, and optimize systems that enable teams to:
- 1. Improve customer lifecycle visibility
- 2. Increase activation, upsell, and expansion opportunities
- 3. Strengthen billing, pricing, and packaging workflows
- 4. Automate manual or fragmented internal processes
- Measure the impact of your work by tracking improvements in team efficiency, time-to-insight, automation, and revenue metrics (ARR, ARPU, expansion, retention, etc.).
- Align cross-functional stakeholders by clearly communicating goals, project plans, and progress, ensuring everyone has the context and clarity needed to succeed.
- Become the expert in how Cents operates internally, ensuring every solution you build supports scale, clarity, and business growth.
Requirements
- 2–5+ years of Product Management experience, ideally in SaaS; vertical SaaS experience is a strong plus.
- Demonstrated experience building and scaling features that directly drive revenue, monetization, or commercial outcomes.
- Strong product discovery skills — you know how to uncover real user problems and validate direction quickly.
- A collaborative mindset and the ability to work seamlessly with Design, Revenue Ops, Customer Success, and Engineering teams.
- Exceptional communication skills; able to drive alignment across both internal and external stakeholders.
- Comfort working in a lean, fast-paced environment where PMs own the full lifecycle from discovery → delivery → iteration.
- A passion for building intuitive, user-centric experiences that balance business goals with customer delight.
- Strong analytical thinking; comfortable using data to guide decisions, experiments, and prioritization.
Benefits
- Competitive salary
- Equity
- Unlimited PTO and paid holidays
- Offices in New York City and San Francisco
- Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability
- 401(k)
- Work-from-home and commuter benefits
- Laundry allowance to support our customers’ businesses
- Comprehensive training, learning, and development programming
- Access to hundreds of discounts and rewards from renowned vendors, including deals on health & wellness, travel, dining, auto insurance, and so much more!
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