Social Media Lead enhancing digital presence across channels for Gieni ABX and Gieni Explorer. Manage content strategy, campaigns, and community engagement in a hybrid role.
About the role
- Social Media Campaigns Support Lead at TruePoint Communications overseeing day-to-day social campaigns. Leading campaign documentation, client contact, and reporting with cross-functional teams involvement.
Responsibilities
- Own day-to-day campaign execution across social platforms—keeping deliverables accurate, on time, in scope, and aligned to campaign plans.
- Build and maintain campaign documentation (SOWs, T&Cs, campaign guides, contest/sweepstakes docs, tracking sheets) and keep tools/resources organized (Teams, Monday.com, trackers).
- Serve as a key client contact, providing clear status updates via calls and written communication; responding quickly to requests for campaign info, documentation, reporting, and ad hoc needs.
- Monitor social channels daily to surface high-value opportunities, engage using approved brand voice, and provide real-time support during campaigns.
- Lead reporting and insights, producing end-of-campaign recaps with performance, learnings, and recommendations; supporting weekly/monthly/quarterly reporting and social listening/trend analysis with analytics partners.
- Coordinate cross-functionally and operationally, partnering with Community, Creative, and Intelligence teams; managing winner selection/outreach/fulfillment and onsite prize distribution auditing, time/expense tracking, and process/training updates.
Requirements
- 2+ years of experience in social media, digital marketing, community management, or campaign coordination within an agency or similar fast-paced environment.
- Strong organizational and project management skills with the ability to manage multiple concurrent campaigns.
- Excellent written and verbal communication skills, including experience preparing client-ready materials.
- Familiarity with major social platforms (Facebook, Instagram, X, TikTok, LinkedIn, YouTube).
- Experience using social media or project management tools (Sprinklr, Sprout, Monday.com, Teams).
- Preferred Experience supporting social media campaigns, sweepstakes/contests, or community engagement.
- Basic understanding of social analytics or reporting methods.
- Previous experience collaborating across multiple internal teams (Creative, Community Management, Analytics).
Benefits
- Diverse and inclusive workplace
- Equal employment opportunities
- Prohibit discrimination and harassment of any type
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Assistente de Social Media no Grupo Trigo, responsável pelo planejamento de conteúdos e gestão das redes sociais. Colaborando para o crescimento das marcas através de inovação e criatividade.
Social Media & Project Manager developing engaging content for social platforms in a hybrid role at a creative agency in Berlin. Managing projects focused on societal relevance and awareness.
Social Media Strategist developing and implementing social media strategy for QVC brand priorities. Collaborating across channels and teams to enhance brand engagement and community.
Social Media Manager driving innovative menu strategies and collaboration with the Innovation Team at KFC. Involved in shaping brand experiences to create Finger Lickin' Good memories.
Intern managing customer feedback on public platforms for Stayforlong's brand reputation. Engaging in case management and review monitoring in a hybrid work environment.
Social Media Manager for innovative global technology company. Building brand presence through creative content and data - driven strategies in Sofia, Bulgaria.
Social Media Manager for crypto company engaging communities via social media in Asia and US markets. Collaborating with cross - functional teams and optimizing social media strategies.
Social Media Manager enhancing community engagement through socials in US and APAC. Collaborating with teams for strategic growth and viral marketing initiatives.
Social Media Editor producing and editing engaging video content for social media platforms. Focus on enhancing courtroom moments for a nationally syndicated television program.