Hybrid Working Student – Social Media

Posted 2 hours ago

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About the role

  • Working student in CRM for Healthtech startup in Hamburg. Optimizing systems and supporting data-driven customer engagement strategies.

Responsibilities

  • You are the interface between Marketing, Sales and our customers.
  • You help us optimize our CRM systems, manage campaigns and, through smart analyses, ensure our patients receive the best possible care.
  • You support the planning and execution of CRM activities (Email, SMS, Push) across our platforms.
  • You maintain our customer databases and ensure high data quality to enable personalized customer communication.
  • You evaluate CRM performance, create reports and help continuously improve KPIs such as engagement and retention rates.
  • Together with the team, you identify opportunities for new lifecycle journeys and strategies for long-term customer retention.
  • You work closely with the Marketing and Sales teams to ensure our CRM system is optimally aligned with our growth goals.

Requirements

  • You are currently enrolled, ideally in Business Administration, Business Informatics, Marketing or a comparable degree program (at least 3rd semester of a bachelor's program).
  • Initial practical experience with CRM tools (e.g., Klaviyo, Braze, Customer.io or Salesforce) or in managing customer data.
  • Strong data-analysis skills and the ability to derive concrete, actionable recommendations from numbers.
  • Basic understanding of marketing and sales processes.
  • You work in a structured and reliable way and have a strong hands-on mentality.
  • You are a team player, a strong communicator and eager to learn quickly in a dynamic startup environment.
  • Interest in health topics and modern telemedicine.
  • Fluent German and very good English (our teams are international).

Benefits

  • Flexibility: Hybrid model (office in Hamburg + home office) and flexible working hours that fit your studies.
  • You will take on responsibility right away and actively help shape the customer journey for thousands of patients.
  • Flat hierarchies, fast decision-making and a team that cooks together in the office once a week.
  • You will be provided with everything you need to work efficiently.

Job title

Working Student – Social Media

Job type

Experience level

Entry level

Salary

€17 per hour

Degree requirement

Bachelor's Degree

Location requirements

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