Retail store manager collaborating with store manager to oversee daily retail operations and provide excellent customer experiences. Coaching a team towards meeting sales objectives and delivering best - in - class services.
TI
Hybrid Member Services Outreach Manager
Posted 2 months ago
About the role
- Member Services Outreach Manager leading the outreach team to enhance knowledge of TRS benefits and retirement security. Collaborating with stakeholders for effective communication and education programs.
Responsibilities
- leading and overseeing the Member Services Outreach Department
- planning, developing, executing and evaluating a comprehensive member education and engagement program
- collaborating with internal and external stakeholders to develop stakeholder relationships
- managing assessment and evaluation tools to collect and analyze data
- providing feedback to the Chief Benefits Officer and others as required
Requirements
- 3-5 years in outreach, benefits education, communications, public relations or stakeholder engagement with some leadership experience
- Bachelor’s degree in communication, marketing, public relations, finance education or a related field
- valid driver’s license
Benefits
- medical, dental and vision coverage
- TRS retirement pension plan
- option to contribute to additional State of Illinois deferred compensation plans
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