Procurement Coordinator procuring parts and services for clinical engineering equipment at TRIMEDX. Customer-focused role supporting operations and ensuring timely order processing.
Responsibilities
Review and prioritize requests based on urgency and critical need; follow the life cycle of a requisition from request to delivery and receipt.
Create and submit POs to a supplier following the approved sourcing matrix, master agreements (MSA), and procurement policies and procedures with accuracy and speed.
Communicate with suppliers and utilize shipping websites to gather tracking information or relevant documentation; reconcile with timeframes submitted by technicians and take action to ensure timely delivery and receipt.
Communicate exceptions or delays to technicians and provide timely follow-up on order inquires.
Reconcile supplier invoices with FSRs, master agreements and entitlements to capture savings.
Answer technician questions concerning procurement policies and procedures; handles complex issue resolution with support from peers and manager.
Support technicians and suppliers with part identification, urgent orders, and order updates.
Review and update the purchase order with accurate core exchange and return information.
A supervisor may assign ad hoc responsibilities based on business needs.
All other duties as assigned.
Requirements
Minimum of 1-year relevant work experience; purchasing or supply chain preferred.
Customer service experience preferred.
Experience in healthcare industry preferred.
Positive, team player, strong interpersonal skills; proven ability to efficiently prioritize tasks to delivery results.
Strong customer centric mentality and customer service skills.
Well organized and able to adapt to change.
Strong written, and verbal communication skills; vocalize issues and solutions proactively.
Intermediate knowledge of Microsoft Office applications.
Must be willing to work a non-traditional schedule, as needed during any open hours of the department.
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