Head of Third Party Management managing strategic vendor relations and compliance governance for a leading African bank. Responsible for risk management, stakeholder engagement, and continuous improvement initiatives.
Responsibilities
Ensure the design, implementation and maintenance of Third-Party relationship against global best practice standards.
Act as point of contact between all sub risk type owners for the management of strategic, major and critical third parties.
Fulfil all activities in adherence to relevant change policy, control and compliance requirements.
Actively promote and manage the collaborative engagement of internal and external stakeholders.
Own and manage a portfolio of strategic, high-risk, high-value, or business-critical third parties.
Support Account Executives to execute third-party management strategies aligned to corporate objectives.
Act as executive escalation point for material vendor issues.
Lead strategic business reviews (SBRs) with key suppliers.
Drive continuous improvement, innovation, and cost optimisation initiatives
Identify opportunities for building and extracting Value Added Services from third parties during the tenure of the relationship.
Ensure compliance with internal policies and applicable.
Oversee due diligence, onboarding, ongoing monitoring, and exit planning.
Partner with Risk, Compliance, Legal, Procurement, and Information Security teams.
Monitor vendor risk indicators, SLAs, KPIs, and risk events.
Ensure appropriate contingency, exit, and business continuity plans are maintained and tested.
Support contract negotiations and renewals.
Monitor commercial performance and value realisation.
Oversee financial health assessments of critical suppliers.
Manage dispute resolution and commercial escalations.
Build strong relationships with Accountable Executive sponsors and senior leaders.
Act as senior liaison between business units and third parties.
Provide executive-level reporting on vendor performance and risk exposure.
Support internal audit, regulatory reviews, and external inspections.
Influence senior stakeholders to drive accountability in vendor governance.
Oversee incident response involving third parties.
Ensure timely root cause analysis and remediation.
Contribute to operational resilience mapping and impact tolerance assessments.
Lead lessons-learned reviews following material disruptions.
Coach, inspire, engage, mentor and develop financially and business savvy leaders.
Ensure consistent application of TPRM framework and governance standards.
Requirements
Post Graduate Degree: Honours Degree, Post Graduate Diploma and Professional Qualifications [NQF8] Field of Study: Legal qualification proffered.
Risk Management, Business Management, Financial Management, and related fields.
12+ experience in vendor management, supplier governance, outsourcing, operational risk or legal risk.
Proven experience in managing critical or regulated third-party arrangements.
Demonstrated ability of working within regulated industries (e.g., financial services, insurance, utilities) preferred.
Experience in working with Global and Multinational suppliers.
Proven track record for leading in complex and matrix reporting structures.
Experience implementing governance, risk, and compliance frameworks.
Benefits
Professional development opportunities
Job title
Head of Third-Party Management – Relationship and Contract Management
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