Hybrid Director, Implementation and Delivery Management - AEC

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About the role

  • Director overseeing technical implementation and delivery management for AEC at Trimble, ensuring software aligns with industry standards and managing resource effectiveness.

Responsibilities

  • Serve as the final authority on solution design
  • Ensure that technical configurations for AEC customers are scalable and align with industry standards (BIM, Digital Twins)
  • Identify potential technical "dead ends" or custom code risks early in the lifecycle
  • Lead the technical "Blueprints" and "Technical Readiness" reviews
  • Act as the primary liaison to the Product team, advocating for features that reduce technical implementation friction and eliminate the need for custom workarounds
  • Work closely with the Sr. Manager of AECO Resource & Project Management to manage resource allocation
  • Own the Billable Utilization metrics for the delivery team
  • Regularly assess the technical competencies of the delivery team
  • Partner with the Manager of Professional Services Business Development, AECO to validate the technical feasibility of Statements of Work
  • Conduct regular "Red Account" reviews and project audits
  • Identify systemic risks in the delivery process

Requirements

  • 8+ years in Professional Services
  • At least 5 years specifically leading technical teams (Architects/Engineers) in a SaaS or AECO consulting environment
  • Expert knowledge of ERP/BIM/VDC workflows, Autodesk/Bentley/Trimble ecosystems
  • Strong understanding of Gross Margin and Utilization
  • High proficiency in PSA (Professional Services Automation) tools (e.g. Kantata)
  • Experience reviewing Statements of Work (SOWs) and Master Service Agreements (MSAs)
  • Bachelor’s degree in Engineering, Computer Science, or Architecture

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • Time off plans
  • Retirement plans
  • Tax savings plans for health, dependent care and commuter expenses
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Job title

Director, Implementation and Delivery Management - AEC

Job type

Experience level

Lead

Salary

$136,400 - $187,500 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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