Director of Service Automation and Orchestration leading secure private cloud provisioning at Fiserv. Managing teams and ensuring compliance for infrastructure automation in large enterprise environments.
Responsibilities
Lead, coach, and manage a team of developers, automation engineers, and support engineers
Act as the FTS Product Manager/Lead for the service automation platform
Ensure compliance with all corporate requirements
Own a secure, unified private cloud provisioning experience delivered through a single self‑service portal and APIs
Lead development of a global on‑premises infrastructure provisioning platform supporting both Day 1 (provisioning) and Day 2 (lifecycle management) operations
Enable repeatable server provisioning using engineered patterns that optimize consumption of underlying data center capacity
Recommend and execute business-wide strategies and escalate significant risks or delivery issues to senior management as needed
Lead quarterly Product Increment planning sessions
Requirements
10+ years of experience with networking, systems engineering, virtualization, and private cloud technologies
7+ years of experience managing VMware environments, including vCenter and vRA/vRO
5+ years of experience delivering infrastructure automation platforms in regulated enterprise environments
5+ years of experience managing cross‑functional teams and operating at both strategic and execution levels
Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience
Experience working with Agile and Scrum methodologies
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