Hybrid Senior Scrum Master

at Travelers

• Job title: Senior Scrum Master
• Job type: Full Time
• Experience level: Senior
• Salary: $109,300 - $180,200 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hartford, United States

About the role

• Sr. Scrum Master leading Agile practices and mentoring teams at Travelers. Supporting continuous improvement and collaborating with various stakeholders in delivering outcomes.

Responsibilities

• Practice and encourage Agile mindset and behaviors; coach, inspire and mentor teams on Agile principles, values and practices while role modeling Travelers' leadership behaviors.
• Independently lead the application of Agile practices for multiple teams.
• Actions often visualizing work, limiting work in progress, managing work flow, planning and guidance for daily stand ups, sprint planning, short, mid, and long range planning, backlog refinement, and retrospective meetings.
• Ensure progress toward objectives, KPIs and commitments; guide assigned Agile teams to deliver the required product increments and outcomes.
• Partner with key stakeholders (i.e. Agile Coach and Team Lead) in backlog prioritization as well as tracking and reporting metrics, providing visibility to the team and stakeholders, ensuring a data-driven approach to decision-making.
• Identify opportunities to improve team-level Agile performance; focus teams on customer value, quality and continuous improvement activities.
• Remove team-level impediments and resolve conflicts; anticipate challenges, identify risks, and recommend mitigations and solutions.
• Utilize learnings and best practices in furthering the effective use of Agile practices at Travelers.
• Facilitate open communication among team members and stakeholders; promote positive team dynamics to ensure members collaborate and work effectively.
• Build and leverage effective alliances across other teams and the technical and business communities.
• Partner with Circle Leadership on PI planning activities, organizing and leading PI ceremonies.
• Participate and actively contribute to the Agile Community, partnering closely with Agile Coaches and Leadership to Evolve the Way We Work.
• Increase the overall Agile maturity for teams, and support higher complexity work towards successful outcomes.
• Supports Agile team(s) that have various levels of agile maturity; actively works to upskill those teams in agile practices and increases their overall agile maturity.
• Demonstrates ability to lead and influence by enhancing Circle-wide agile practices.
• May also play a scrum-of-scrum role, managing the flow of work through an entire Circle rather than on an individual team or teams.

Requirements

• Bachelor’s degree.
• Three years experience in a Scrum Master or similar Agile role applying Agile principles and practices including delivery of several epics, releases and versions and application of a wide variety of patterns and techniques (i.e. leveraging burndown, facilitating retrospectives, refining user stories, etc.).
• Programming/development experience.
• Experience implementing best practices and standards related to Agile product development.
• Experience leading others with the ability to earn trust while still challenging the team to improve and operate outside its comfort zone in an Agile environment.
• Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
• Project Management: Ability to initiate, plan, execute, and guide the work of a team to achieve specific goals and meet specific success criteria within a specified time.
• Influence: Ability to influence leaders at all levels and without traditional hierarchy.
• Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
• Communication: Ability to communicate thoughts, concepts and practices effectively at all levels, adjusting as needed to a target audience.
• Collaboration: Expertise working with others in a cross-functional multi-team environment.
• Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.

Benefits

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• If you have student loan debt, you can enroll in the Paying it Forward Savings Program.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
• In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.