Agile Delivery Coach at USG focusing on digital customer experience transformation and Agile principles implementation across teams. Leading Scrum ceremonies and mentoring teams towards high performance.
About the role
- Scrum Master facilitating Agile practices and improving delivery flow for 2–3 teams at B2Tech. Collaborating with Product Owners and coaching teams for predictable value delivery.
Responsibilities
- Guide 2–3 product and development teams in applying Scrum and Agile best practices to deliver value predictably.
- Facilitate all Scrum ceremonies
- Coach teams to become cross-functional, self-managing, and autonomous.
- Partner with Product Owners to refine backlogs and ensure a strong focus on user value and product outcomes.
- Protect teams from external interruptions and actively remove impediments.
- Drive continuous improvement using feedback loops, metrics, and empirical learning.
- Increase delivery flow and predictability while maintaining a sustainable pace.
- Facilitate cross-team coordination and dependency management.
- Ensure transparency through effective use of metrics, information radiators, and reporting tools.
- Foster a safe, trusting environment that encourages ownership, open communication, and constructive challenges.
- Identify and prioritize opportunities for innovation and continuous improvement through feedback loops and relevant metrics.
Requirements
- An experienced and certified Scrum Master with at least 3 years in the role , working with teams that deliver complex solutions.
- Holds a Scrum certification (CSM or PSM).
- Strong understanding of the software development lifecycle .
- Experienced in training Scrum Teams and stakeholders in the Scrum framework.
- Excellent coaching and mentoring skills , with the ability to influence without authority.
- Problem-solving mindset , focused on pragmatic solutions.
- Proficient in workshop facilitation , using a variety of tools and techniques for both virtual and in-person sessions with 5–10 participants or more .
- Hands-on strong experience with Jira for planning, tracking, and reporting.
- Holds at least a bachelor’s degree .
- Willing and able to travel 1–2 times per year when needed.
- Full English proficiency - both verbal and written; additional languages are a plus.
Benefits
- Annual Discretionary Performance Bonus 💷
- Annual Salary Review 💵
- Hybrid Model 🏠
- Semi-flexible Working Hours ⌚
- Provident Fund 💰
- Medical Insurance coverage ❤🩹
- Sports Benefits App Subsidized Subscription 🏋
- EUR 100 monthly Lunch Allowance with extra EUR 9 per in-office day 😋
- Breakfast on Fridays 🥐
- Happy Hour 🤠
- Exciting Career Paths 🎯
- Personalized Learning and Development Programs 📖
- Birthday Leave! 😎
- Marriage Leave Vacation 💍
- Variety of Employee Perks 🎫
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