About the role

  • Customer Service Collector engaging with customers to negotiate debt recovery through effective communication approaches. Involves working from home and requiring soft collections expertise.

Responsibilities

  • Use an effective soft collections approach to influence customers
  • Contact debtors by telephone for negotiating and collecting past due monies
  • Analyze situations to determine the best course of action
  • Present a professional and friendly demeanor in communications

Requirements

  • Graduated high school or have your G.E.D
  • At least 1 year of experience with Microsoft Office
  • At least 1 year contact center experience
  • Successfully provided the recruiter with Internet and home requirements

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Paid time off
  • Parental leave
  • Holidays
  • 401k with employer match
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program

Job title

Customer Service Collector

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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