Data Operations Analyst ensuring reliability of enterprise data platforms for Texas power grid. Collaborating with teams to maintain platform stability, troubleshoot incidents, and support migrations.
About the role
- Manager overseeing Insider Threat Operations at TransUnion. Leading a globally dispersed team to safeguard critical data assets against insider threats.
Responsibilities
- Oversee a team focused on the operational detection and prevention of insider threats
- Ensure that TransUnion’s critical data assets are safeguarded
- Lead a globally dispersed team of professionals and collaborate with stakeholders to ensure rapid response to insider threat alerts and optimal monitoring performance
- Work closely with peers to continuously identify opportunities to enhance capabilities
- Define team goals aligned with Cyber Defense objectives
- Set clear expectations and foster a collaborative work environment
- Leverage tools owned by the Insider Threat Engineering team and broader InfoSec to monitor, triage, and escalate alerts
- Ensure effective operational processes and mature monitoring/response capabilities
- Provide 24x7 alert triage and initial response to insider threat indicators
- Conduct deeper behavioral analysis to proactively identify high-risk activity and potential account compromise
- Partner with Insider Threat Engineering and Investigation teams for seamless monitoring capabilities and response
- Engage with TransUnion’s global business units to ensure protection against data loss while supporting business enablement
- Define KPIs and deliver regular reports to executive leadership on program effectiveness, incident trends, and risk posture
- Stay up to date with global data protection laws and regulations to ensure compliance
Requirements
- Bachelor's degree in cybersecurity, computer science, engineering, or a related field preferred
- Extensive experience (7+ years) in cybersecurity with a focus on data loss prevention and insider threat
- Experience managing tiered security operations (e.g., L1/L2) with defined escalation paths and playbooks
- Deep experience with data loss prevention (DLP), insider threat detection, and user and entity behavior analytics (UEBA) capabilities such as Microsoft Purview, Symantec, Proofpoint, Netskope, Forcepoint, DTEX, etc.
- Proven record of excellent leadership skills, with the ability to build and motivate high-performing teams
- Proficiency in defining and reporting KPIs related to alert volume, response time, and incident trends
- Experience operating in a regulated environment with a deep understanding of regulatory requirements and their practical implications, including PCI-DSS, GDPR, Reserve Bank of India (RBI), NYDFS, and other data protection/privacy regulations
- Strong understanding of security frameworks such as CIS, ISO 27001, and/or NIST CSF as well as industry best practices
- Certifications such as GIAC GSOC, GCIA, or Insider Threat Program Manager (ITPM) are a plus
Benefits
- Flexible time off for exempt associates
- Paid time off for non-exempt associates
- Up to 12 paid holidays per year
- Health benefits (including medical, dental, and vision plan options and health spending accounts)
- Mental health support
- Disability benefits
- Up to 12 weeks of paid parental leave
- Adoption assistance
- Fertility planning coverage
- Legal benefits
- Long-term care insurance
- Commuter benefits
- Tuition reimbursement
- Charity gift matching
- Employee stock purchase plan
- 401(k) retirement savings with employer match
- Access to TransUnion’s Employee Resource Groups
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