About the role

  • Work with the Director of Strategy and Implementation to identify and execute projects that align with the company's strategic and/or operational objectives.
  • Analyze and provide recommendations for improvement by combining client data, subject matter experts, and data analytics tools.
  • Act as project liaison, communicating between staff and various managers to ensure timelines.
  • Work directly with business users to understand business processes, gather & document requirements to implement system changes that meet business need.
  • Assist with evaluating the complexity of project requests to determine the necessary elements and overall prioritization.
  • Work directly with clients or client solutions teams to ensure a successful onboarding of new accounts and/or projects.
  • Assist in the coordination testing, training, and implementation of system changes. Participate where appropriate.
  • Evaluate the complexity of project requests to determine the necessary elements and overall prioritization.

Requirements

  • Bachelor’s Degree in Business or other related major or equivalent relevant work experience required
  • Excellent interpersonal skills and able to collaborate with all levels of the organization
  • Ability to be a change leader
  • Ability to work collaboratively across cultures and organizations; strategically focused on continuous improvement.
  • Ability to effectively work in a fast-paced environment.
  • Ability to identify tasks critical to keeping customer satisfaction levels in check
  • Ability to delegate and manage from a high level across multiple departments, clients, and operations teams
  • Ability to deliver presentations in front of clients and key stakeholders
  • Ability to manage financial budgeting and forecasting. Understand all levers that can impact profitability
  • Excellent oral and written communication skills – ability to deliver constructive feedback and inspire employees to deliver positive results
  • Excellent time management skills
  • Solid understanding of Word, Excel, and MS Office suite
  • Assure compliance with all applicable federal and state statutes, including (but not limited to) HIPAA, FMLA, ADA, and OSHA.

Benefits

  • Flexible work arrangements
  • Professional development opportunities
  • Health insurance

Job title

Project Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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