Lead SAP Payroll Modernization Program within Toronto's municipal environment managing multiple project deliverables and stakeholder communications.
Responsibilities
To lead the delivery of the City’s SAP Payroll Modernization Program, a complex, multi-year enterprise transformation impacting all divisions.
Responsible for planning, governance, and execution of the SAP S/4HANA Payroll (PCE) implementation, including integrations, data migration, testing, and cutover.
Provides advanced project leadership, stakeholder and vendor management, and technical oversight to ensure legislative compliance, collective agreement alignment, and uninterrupted payroll operations during transition to the new solution.
Leads, develops, monitors, evaluates and implements detailed project and program plans for the City’s SAP Payroll Modernization initiative.
Manages assigned projects, ensuring effective cross-divisional teamwork and communication, high standards of work quality, health and safety and organizational performance and continuous learning.
Conducts research and analysis related to payroll legislation, collective agreements, SAP best practices, cloud payroll solutions, data governance standards, and municipal modernization initiatives to inform system design and policy alignment.
Allocates Capital and Operating budget funds, develops business cases, and ensures that the project expenditures are controlled and maintained within approved budget limitations.
Provides lead project management and strategic advice for all projects, activities and assignments to deliver assigned projects and programs in a complex municipal environment.
Coordinates inter-divisional programs, including program development, resource allocation, monitoring service standards and delivery levels.
Acts as resource person for public inquiry on assigned projects and program activities.
Supervises the work of multidisciplinary and inter-divisional project teams, as required, including the scheduling, assigning and reviewing of work.
Establishes, maintains and develops linkages to other City divisions, agencies, boards and commissions, and other orders of government to ensure effective partnerships.
Creates and manages interdivisional, interdisciplinary and interagency teams and consultation processes to plan toward and support capital works delivery while addressing political, community, business and other stakeholder interests.
Negotiates and coordinates with both internal and external stakeholders on various committees and provides advice to community groups.
Develops, plans, administers, monitors and coordinates planning and engineering activities, including the preparation and review of various assessments, functional plans and technical reports.
Obtains and/or meets environmental, planning and other approvals/requirements, using both consultant and/or in-house resources.
Advises and responds to requests from senior management and Division Head on project issues, status and technical matters.
Maintains awareness of developments and advancements in the areas related to projects, and researches best practices, policies and procedures from equivalent municipalities concerning the Division.
Works effectively and independently with City Councillors, staff and all City divisions, citizen groups, businesses, individuals, property owners and other stakeholders, as required, on behalf of the City in order to achieve and implement program and policy objectives.
Represents the Division regularly at meetings for large scale, complex initiatives concerning divisional projects.
Works with consultants, staff, and other key partners/stakeholders to develop and produce design concepts and policy guidelines for assigned projects.
Provides advice, guidance and technical assistance to community groups in undertaking projects.
Provides lead project management and strategic advice for various projects applying the project management body of knowledge (e.g. Project Management Institute) to the planning and execution of assigned capital projects in a complex municipal environment.
Manages time, budget and scope to ensure successful project execution.
Monitors projects with the help of other City divisions to ensure completion in accordance with approved plans, agreements of undertaking and long-term maintenance.
Facilitates requests from elected officials and the public, and generates a range of options for programs and policies, assessing the implications and feasibility of these options and recommends viable solutions and implementation strategies for various projects.
Coordinates public consultation meetings in collaboration with elected officials concerning impacts of large scale and complex projects.
Researches and reports on a range of new projects and initiatives as they arise, including writing and preparing reports to City Council and Standing Committees.
Organizes and delivers presentations to Committees of Council and/or senior management, and at conferences, seminars and events, as required.
Develops Terms of Reference, scope of work, specifications and materials for projects and consultant requirements for all purchasing call documents including RFQ, RFP, REOI, and RFI, ongoing liaison between Purchasing & Materials Management Division and program staff, undertaking briefings and site inspections during the proposal stage, evaluation of proposals, recommendation of the selection of consultants for assigned projects, execution of legal agreements and contracts and ongoing contract management with selected vendors.
Regularly updates documentation on project initiatives, including the website, newsletter, and various media.
Ensures excellent customer service is provided to both external and internal clients.
Requirements
Post-secondary education in Business Administration, Information Technology, Human Resources, Finance, or a related discipline, or an approved equivalent combination of education and experience.
Project Management Professional (PMP) designation or equivalent certification is considered an asset.
Extensive experience leading large-scale, multi-year enterprise system implementations for SAP S/4HANA Payroll and or SAP ECC Payroll within a complex public sector environment.
Demonstrated experience managing full project lifecycles including business requirements validation, solution design oversight, system configuration, integrations, data migration, testing cutover planning, and post-go-live stabilization.
Experience managing multidisciplinary teams including functional, technical, integration, data, testing, and change management resources, as well as external system integrators and vendors.
Highly developed analytical, problem-solving, risk management, and decision-making skills to address complex technical and operational challenges while ensuring uninterrupted payroll processing.
Excellent written, verbal, presentation, and stakeholder engagement skills, with the ability to communicate effectively with senior executives, union representatives, business leads, technical teams, and external partners.
Demonstrated experience managing capital and operating budgets, vendor contracts, procurement processes (RFP/RFQ), and financial reporting for large transformation initiatives.
Knowledge of municipal governance structures, public sector accountability requirements, accessibility legislation (AODA), and relevant employment and health and safety legislation.
Ability to exercise sound political acuity, negotiation and conflict resolution skills in a highly visible, high-impact enterprise transformation environment.
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