Quality Analyst in Innovation team ensuring safety and performance of packaging through ISTA tests and compliance with customer requirements. Collaborating on continuous improvement and technical reporting.
About the role
- Senior Enterprise Analyst at Topcon driving system improvements and operational excellence. Collaborating with technical teams and business leaders to design strategic solutions.
Responsibilities
- Conduct research, interviews, and data analysis to identify operational bottlenecks and improvement opportunities
- Translate complex business needs into clear, actionable functional specifications
- Evaluate end-to-end processes and recommend scalable enhancements
- Define performance metrics to track productivity, efficiency, and business outcomes
- Partner with technical and business teams to design and plan enterprise application enhancements
- Document solution requirements, testing strategies, and user acceptance criteria
- Support development of strategic roadmaps that align with organizational objectives and long‑term scalability
- Manage and support multiple initiatives simultaneously through strong cross‑functional coordination
- Serve as a subject‑matter expert guiding decision‑making, risk assessments, and solution recommendations for project teams and leadership
- Lead pilots, training, and communication efforts to support adoption of new processes or systems
- Deliver clear status updates, risks, and mitigation strategies to global and executive stakeholders
- Lead and facilitate governance activities using established business frameworks, ensuring decisions are aligned with global policies and organizational priorities
- Build strong relationships with senior leaders, department heads, and cross‑functional teams to ensure insight‑driven decisions and enterprise alignment
- Provide thought leadership and subject‑matter expertise in areas such as business systems, Operations, IT, and process improvement
Requirements
- Bachelor’s degree in business, information systems, or related field; advanced degree preferred
- 5+ years' experience in similar role or/and experience in business analysis, enterprise systems, management consulting, or process improvement
- Proven capability to assess end-to-end process impacts across upstream and downstream functions
- Strong understanding of system integrations, data flows, and dependencies across enterprise platforms
- Hands-on experience leading User Acceptance Testing (UAT) for enterprise systems, including test planning, execution, defect triage, and sign-off
- Demonstrated success managing competing priorities across multiple initiatives in fast-paced environments
- Working knowledge of master data management (MDM) principles, data ownership, and governance practices
- Comfortable influencing without authority in a matrixed, global organization.
- Experience in Supply Chain Management, Demand Planning, or Sales & Distribution will be considered as a plus.
- Project Management (PMP is a plus)
- SAP ERP, SAP IBP
Benefits
- medical
- dental
- vision
- life insurance
- disability insurance
- tax saving spending accounts
- 401(k) plan with employer match
- tuition reimbursement
- time off for employees to recharge
- paid company holidays
- paid personal time off
- paid sick time that meets or exceeds state/local requirements
Job title
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