About the role

  • Customer Analyst receiving and processing customer orders while interacting with clients. Ensuring delivery performance and managing returnable packaging availability at Lear Corporation's Kenitra plant.

Responsibilities

  • Receive and process customer orders
  • Track customer variations
  • Interacting with customers, providing information in answer to inquiries about products, accounts, and services.
  • Control and follow FG stocks
  • Organize customer pick ups
  • Manage returnable packaging availability
  • Ensure delivery performance at required level
  • Ensure internal KPIs are on target 0Premium Freight /0obsoletes/ OTIF 100%
  • Track customer backlogs to avoid any issue with customers
  • Monitoring products changes: 0 obsolete and handle customer claims

Requirements

  • Bac+5, with at least 2 years of experience within an automotive Industry
  • Ability to work in a high-tempo environment and interact with team members over a wide scope of the organization.
  • Solid understanding on Supply Chain, Logistics
  • Highly effective communication skills
  • Proficiency in all Microsoft Office applications
  • Proficiency in both English & French languages, spoken and written.

Benefits

  • Competitive Salary
  • Competitive social perks including: Medical insurance
  • Social security benefits
  • Transportation allowance
  • Canteen in site
  • Paid Vacations
  • Flexible working hours
  • Access to Learning and development opportunities
  • Opportunities to give back to the community
  • Meaningful work that makes a difference in the world

Job title

Customer Analyst

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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