Onsite Business Analysis Manager – Care Demand Planning Insights and Automation

Posted 5 days ago

Apply now

About the role

  • Business Analysis Manager providing insights on customer support systems for T-Mobile. Analyzing complex data sets and collaborating across teams to enhance decision-making.

Responsibilities

  • Interact with various teams across the T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences.
  • Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments
  • Define product feature and campaign success metrics and benchmarks.
  • Work with large, complex data sets to extract and summarize information using SQL, working in platforms such as Snowflake, Azure, and Databricks.
  • Use analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization.
  • Construct executive-level presentations and present complex analytical findings in clear, concise and decision-impacting manner.
  • Possess the ability to influence leadership through fact-based analysis.

Requirements

  • Bachelor's Degree in Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience (Required)
  • 4-7 years of Analytics experience solving analytical problems using quantitative approaches
  • Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)
  • Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research
  • Experience with Python, R, Go or similar statistics or data science language preferred (Required)
  • Telecommunications experience (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States

Benefits

  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Job title

Business Analysis Manager – Care Demand Planning Insights and Automation

Job type

Experience level

Mid levelSenior

Salary

$77,900 - $140,500 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job